Burger King - Jackson

I visited this restaurant on January 25th, 2023 at around 10:30 am. I was the only person in the drive-thru. Despite waiting multiple times at the speaker to pl... read more I visited this restaurant on January 25th, 2023 at around 10:30 am. I was the only person in the drive-thru. Despite waiting multiple times at the speaker to place my order, I patiently waited as I could hear employees joking around in the back. When I finally received my food, the employee apologized for forgetting about me. I checked my food when I got home, only to find a large plastic strand in it that almost caused me to choke. I was very disappointed with the lack of attention to detail at this establishment. It is concerning that if a child had received that burger, it could have been a serious hazard. I urge the employees to take their jobs more seriously, as neglecting food safety protocols can have serious consequences.

I had a good experience here, fast service, and the food was good as expected. It helped that I ordered at the counter on a Wednesday night at about 8 PM when t... read more I had a good experience here, fast service, and the food was good as expected. It helped that I ordered at the counter on a Wednesday night at about 8 PM when there was no one else around, so had the entire place to ourselves! Restroom was fresh and clean. This Burger King location is mega-close to Interstate 94, and I like the convenience. Will be back.

I ordered two Coke freezes, but they were delivered almost half-full. Additionally, the mozzarella sticks were cold, as were the chicken fries my friend ordered... read more I ordered two Coke freezes, but they were delivered almost half-full. Additionally, the mozzarella sticks were cold, as were the chicken fries my friend ordered. The food I received was burnt. Burger King seems to struggle with cooking their food properly and filling up drinks adequately. If I order a large drink, I expect to receive a full cup, not just a medium cup in a large size. I am paying for a large drink, not a medium.

No point in having a lobby of the doors are always locked. There’s no reason I should wait 30 minutes in line. read more No point in having a lobby of the doors are always locked. There’s no reason I should wait 30 minutes in line.

I went thru the drive thru and was waited on right away. She let me speak my order before saying anything (Other drive thru people talk over you) then my food w... read more I went thru the drive thru and was waited on right away. She let me speak my order before saying anything (Other drive thru people talk over you) then my food was ready quickly, nice and hot, AND I asked for extra napkins and got a TON! This is the way it SHOULD be. Thank you!