Dunkin' - Jackson County

I often wonder if my last visit was just a case of bad timing, but unfortunately, that doesn't seem to be the case. Every time I come here, the experience is co... read more I often wonder if my last visit was just a case of bad timing, but unfortunately, that doesn't seem to be the case. Every time I come here, the experience is consistently disappointing. It's hard to understand how a business can operate like this. It’s clear that your employees are unhappy, and their negative attitude ends up affecting the way customers are treated.

I was initially impressed by this stand-alone location. The drive-thru line was long but moved quickly. However, I started to wonder if that was their only focu... read more I was initially impressed by this stand-alone location. The drive-thru line was long but moved quickly. However, I started to wonder if that was their only focus. When I reached the window, the woman handing out the orders was clearly flustered, and there was a rude man behind her staring me down. When I received my order, it was completely wrong, even after confirming it with the cashier. It was a terrible experience at Dunkin, but what can you expect on a military base?

The women at this stand are incredibly lovely, and I always feel welcomed when I stop by. The drinks are not only tasty but also prepared quickly. It's great to... read more The women at this stand are incredibly lovely, and I always feel welcomed when I stop by. The drinks are not only tasty but also prepared quickly. It's great to have a stand like this nearby for convenient ordering!

They don’t sell food after breakfast time. So nothing for lunch. What a joke. read more They don’t sell food after breakfast time. So nothing for lunch. What a joke.

Absolutely terrible to the point where they ruined my morning. It is a disgrace that the workers do not respect their customers. I expect good service especiall... read more Absolutely terrible to the point where they ruined my morning. It is a disgrace that the workers do not respect their customers. I expect good service especially working on base. Also, I asked for a cold crew coffee and it tasted like water because it was full of ice and didn’t even have the color of a normal coffee brew. I then asked for a different one with less ice and they gave me an iced “coffee” that was basically milk and sugar. This Dunkin’ Donuts is the worst one and a waste of time, money, and space!! At least the other one on Ellis street actually knows how to make coffee. Everytime I head to work which is down the same street, I try not to look at Dunkin’ Donuts because it truly would put me in a bad mood for that brief moment driving by.