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Contribute Feedback What deynahleigh likes about Big Chill House:
We popped into the big chill as we seen how good there deals were. Food was absolutely amazing. My partner had a burger and I had the chicken strips they both were 10/10. Cocktails were also lovely we really enjoyed eating with a cocktail on there lovely upstairs outside terrace. Was lovely way to end our trip to London before heading to King's Cross for our train home. View all feedback.
What Getaway18510621777 doesn't like about Big Chill House:
So BEWARE they charge you an automatic gratuity on weekends and holidays even if it is just 1 or 2 people. And then they give you the legend of what you should tip them. So your tipping them on their tip. Just fyi. We will not be going back on any weekend or holiday e er again!!!!! A little dissatisfied because I used to like them. View all feedback.
The service at this bottomless brunch was exceptional! Diana and Flora kept our drinks refilled without us ever having to ask. They were always friendly and accommodating. The food was delicious and served quickly. My only complaint would be the uncomfortable seats, but overall it was a great experience. Thank you!
Booked for a birthday. Was advised roof terrace no bookings taken on a Saturday but tables available on a first come first serve bases . Booked a table inside instead . On arrival asked if Terrace was available . Then to be told not till after 5pm as bottom less brunch served . Was not advised of this at all in booking and emails shown confirmed this . Manager agreed misunderstanding so bottle of bubbles given . All ok until try to order food , then advised only menu was brunch menu . Again no where on website does it state this . Manager said it did and was rude about it . Have checked and it doesn’t . Friend tried to get a bottle of champagne . They had sold out but then tried to push Prosecco for inflated price . Very disappointing attitude of manager was shocking . Rolling eyes at people . We were not alone on speaking to people . Please don’t waste your money here . Rude manager and poor service .
In the whole very good experience: a warm and cosy atmosphere, good cocktails well served, nice staff, and...
We had a bottomless on Saturday the 25th of June and Diane served us. She was the BEST., out drinks were never empty, constantly filling up our drinks and just made it the best night! Diane is truly the best! Thank you. !!!!
Great atmosphere friendly and very helpful staff. food was delicious. Been there before Sarah looked after us very well. She is the reason we came back she made it a very lovely experience