Sonic Drive-in - Isleta Pueblo

Wish there was an option for no stars completely disgusting food fries that gave they gave me for my 2 year old were from the day before. Don’t waste your time coming to this location. Staff is rude and food is completely disgusting.

Ordered Limeade dirty. Said they were out of ingredients. WHAT?? This is what you do. So went with plain limeade. No lime flavor, no wedge of lime (which they always do) no cherry which they do. It was nothing but sprite. Last week I placed my order on the app and checked in. After waiting for a time and seeing people who arrived after me get their orders. I used the call button and the employee said it's going to be 20 minutes for getting an order out. I explained I was picking up an order from the app and had checked in. Took 5 more minutes to get my order out. So ordered ahead, got a pick up time and still took a total of over 20 minutes. Employees need additional training on customer service and need to fill orders accurately.

Food is always good here. Workers could be more friendly considering they choose to work in the customer service industry. When ordering in the app you are charged for additional things you add so when they don’t put it even with it on the receipt of course I will ask for what I paid for. Granted I do understand mistakes can be made at times but for them to get pissed off and be petty and just put a tiny bit of what was paid for really gets on my nerves. Do better.

Chili cheese tater tots, where the chili! So dry I might choke to death. Come on guys, you’ll can do better!

I really don't know what's been happening with sonic lately