Vitality Bowls- Las Colinas - Irving

Drove here to get lunch. Ordered a Dragon Bowl and asked to add bananas on top. Was charged fee for bananas. Unfortunately I didn't open the bowls until I was all the way back to my job and noticed that there were no bananas on top ..... I called the store to ask why I was charged for bananas but not given any. They argued with me and said that they were sure they put bananas on top and I said I will literally send you a photo. The girl gave me her phone number and I sent her the picture of the bowl with no bananas on top. She told me to drive back to the store so they could correct their mistake. At this point, my lunch break was over and I can't drive back there. I let her know that and she didn't offer to refund me for the extra fruit I paid for. As a matter of fact she didn't even respond lol. Great customer service. Also, both the bowls I ordered were extremely runny liquid consistency. And cost $30!!!! For two small bowls. Will NOT be returning and don't recommend this place.

Their breakfast bowls are really good, and I had Coconut flakes added on it. I also ordered a shake for myself. Great service.

Found multiple hair follicles in my Vitality Bowl.. even had to pull a few out of my mouth. Customer service doesn’t like people either. Don’t recommend.

This place advertises that they close at 6 due to CoVid reduced hours. I get here at 545 and they're already closed. These hours are not conducive to anyone that wants to pick up food here after work. I've tried to come here on 2 other occasions and it's the same situation. They're closed well before 6. I get that you're slow but that doesn't meant you should lock your doors well before advertised closing times.

Darrell made excellent juice drinks, and provided lots of helpful information, shows great product knowledge, very good experience!