Prezzo - Ipswich

We went to Chance restaurant before the movie. The staff found us a table even though we didn't have a reservation. Everyone was very nice. The food was delicio... read more We went to Chance restaurant before the movie. The staff found us a table even though we didn't have a reservation. Everyone was very nice. The food was delicious and paired well with the wine. The service was as excellent as the meal, which included tasty pasta and more. Highly recommend.

We had a great dining experience at this restaurant. The staff was friendly and the food was delicious. Despite being the last customers there, we did not feel... read more We had a great dining experience at this restaurant. The staff was friendly and the food was delicious. Despite being the last customers there, we did not feel rushed. The restaurant was very clean and had a welcoming atmosphere. We would definitely come back again.

My wife and I visited this restaurant tonight. It was quite crowded, so we opted to sit outside. Thankfully, there were large umbrellas with heaters to keep us... read more My wife and I visited this restaurant tonight. It was quite crowded, so we opted to sit outside. Thankfully, there were large umbrellas with heaters to keep us comfortable.

Booked a table online for 5 , unfortunately 2 couldn't go as their baby sitter didn't turn up. We were put on a table for 4, we couldn't read the menu as it was... read more Booked a table online for 5 , unfortunately 2 couldn't go as their baby sitter didn't turn up. We were put on a table for 4, we couldn't read the menu as it was too dark, bear in mind there are no lights above our table, the lady behind the bar said she would turn the lights up, as I said there are none above or around us?? One wonders how that was meant to help. They hardly spoke, didn't explain apart from there were no other tables available in an empty restaurant. OK maybe they were reserved but no-one had arrived yet... in which case where was the table for 5 (not 4) that we originally booked and only changed when we arrived. This is not the first time we have found the staff difficult and rude, but had hoped after a couple of years their attitude had changed. When we left to go elsewhere the young man made comments which when he was asked to repeat, turned red and made a hasty retreat. In case you need to check the bad lighting it's right in front of the bar. I do not like to make negative comments and would normally just refrain from giving a bad review, however I would say they need to learn about customer services and hopefully someone in management reads this .

Recommended dishes Garlic Bread, PizzaMore read more Recommended dishes Garlic Bread, PizzaMore