Kfc - Ipswich

#5 - Fast Food - Ipswich, Burgers, Cheese

Kfc

Kfc
2.0 / 5 (273 reviews)

Description

A review of KFC in Martlesham features mixed experiences, with some customers praising the friendly staff and tasty food, while others criticize the poor service and lackluster quality of the meals. Complaints include missing items in delivery orders, careless drive-thru service, and overpriced, bland food. One customer even demanded a refund due to unsatisfactory customer service. Despite some positive comments, overall feedback suggests that the restaurant may need to improve on consistency and quality control to ensure a better dining experience for all patrons.

Last update: 01.04.2026 from: Isobel

Feedback

★ 2 / 5 from 273 reviews
nicki-l-1
28.10.2023

The food at this restaurant was awful, the chips were disgusting and tasted terrible. They were clearly reheated and dry. The chicken was extremely dry as well, as if it had been sitting out for hours. I will not be returning to eat here again.

chris-c-doctor613
28.10.2023

Went thru the Martlesham drive through. Wasn't till we got home we realised we were one piece of chicken short. However they had replaced that with 6 ketchup sachets, 6 bbq sauce sachets, 6 mayo sachets and 13 salt sachets. This is easy to say but check your food before you leave. Careless shoddy service

vhakansson
28.10.2023

I decided to try a KFC takeaway tonight. We spent nearly £20 including delivery for a 6-piece bucket of chicken with 4 chips. The food arrived in 30 minutes through Uber Eats. Unfortunately, the food was terrible. The chips were cold and overcooked, and the portions of chicken were very small and cold. It was a waste of money.

hill-isobel
28.10.2023

Picked up a KFC from here tonight. Plenty of horror reviews but nothing like that. Staff super friendly, food served quickly, piping hot and tasted really good. Only complaint is they forgot to give us straws but other than that pretty good!!

jamie-n-bird4139
28.10.2023

This place is a disaster and should be closed down! I ordered delivery from there and my food is always missing. How difficult is it to read an order and put the items in a bag! Extremely disappointing experience.

FAQ

The diner is accessible and can therefore also be used with a wheelchair or physical disabilities.

More information

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