Reviews

Overall Total Score
2.9 out of 5
Average | 65 reviews

What Lizzie Hefner likes about Shake Shack Polaris:
My burger and the shack sauce that came with were very good, my cheese fries were amazing and my Frozen hot chocolate shake, taste just like it reads. The place was well decorated and clean. Quick service and had kiosk or register option. View all feedback. What The Staples doesn't like about Shake Shack Polaris:
Extremely overpriced for lackluster portions. And the serving staff acts and looks like they'd rather be doing anything than working. Columbus has so many amazing burger places that there's no excuse for a Manhattan original to come to town and be this bad. View all feedback.

Reviews from various websites

Restaurantji
2.9 ★ from 65 reviews
Wendy
05.05.2024 - 01:23

Ordered 2 cheeseburgers, hamburger, and a drink was $26. Thinking that as long as it’s good, it will be ok. All 3 burgers were charred to a crisp well beyond bu...

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Gregory
05.05.2024 - 01:23

They don't have any cashiers, they make you do that work for them. Their tablet doesn't respond to touch well, and their menu is convoluted. They have no combos...

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The
05.05.2024 - 01:23

Extremely overpriced for lackluster portions. And the serving staff acts and looks like they'd rather be doing anything than working. Columbus has so many amazi...

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Josh
05.05.2024 - 01:23

Wow, where to even start? Employees making videos and screwing around, tables greasy and garbage on the floor, and this place was EMPTY. Over priced underwhelmi...

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Lizzie
05.05.2024 - 01:23

My burger and the shack sauce that came with were very good, my cheese fries were amazing and my Frozen hot chocolate shake, taste just like it reads. The place...

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