Deck 47 - Innsbruck

I once loved this restaurant and I would go there around twice a month but today was one of the worst experiences I have had in a restaurant. First of all we wa... read more I once loved this restaurant and I would go there around twice a month but today was one of the worst experiences I have had in a restaurant. First of all we waited an hour after ordering before our waiter realised we still didn’t have our food he very apologetically explained that our order got lost. When our starter arrived which was the beef tartar we then had to ask for cutlery, 5 minutes later still no cutlery so I went and found a waiter and explained we have already waited an hour for our food can you please hurry up with our cutlery. All of a sudden a big middle aged woman comes marching over and yells at our table that we only waited a few minutes for our food. She obviously wasn’t informed that they lost our order. I have never be talked to so rudely by a server in my life. The tables around us were looking at us in amazement of the situation. All we could do is laugh at the situation. On top of that situation our beef tar tar was rushed out of the kitchen and they forgot to season the meat so it was basically just a plate of raw beef with no flavour. Our waiter was apologetic and offered us free coffee and desert but I told him I dont want free anything I want an apology from the big middle aged waitress. This apology never came. This waitress should not be allowed in customer service and if I was management I would be worried having someone like that on my team

I had ordered tuna pizza me and my friends the dough was really nice. The Tuna fish barely in the middle of the pizza 3 slices got none tuna fish the same for m... read more I had ordered tuna pizza me and my friends the dough was really nice. The Tuna fish barely in the middle of the pizza 3 slices got none tuna fish the same for my friends pizza

Delicious food and good location next to the lake. Comfortable to go there by car. read more Delicious food and good location next to the lake. Comfortable to go there by car.

Not many options on the menu. The food was also okay. The location however was what I felt like I paid for read more Not many options on the menu. The food was also okay. The location however was what I felt like I paid for

Nice location, food is ok. read more Nice location, food is ok.