Reviews
What LB doesn't like about Tusk The Palace:
The service at this bar in a 5-star hotel was extremely disappointing. The bartender was unhelpful, leaving one waitress to handle food and drink orders. It took over an hour to receive a sandwich, which was overpriced. I ended up getting it to go and eating it in my room. The manager only stepped in to assist after complaints from multiple customers. The drink I ordered was poorly made due to a waitress mixing drink... View all feedback.
Reviews from various websites
Nice atmosphere however not wonderful service. Food was very nice and the champagne was crisp
Impressive walking in, food was pretty good...service is a let down though.
Very unfriendly staff reception .Not from such a place like this . Price per person: R 500+ Food: 2 Service: 1 Atmosphere: 3 Recommended dishes: Sandwich Club
The waitress takes 30-45min to deliver a basic drinks order. Once again untrained staff and no management
I ordered a chicken burger and received a raw piece of chicken in the bun. When I complained about it, all we got was, "Don't worry, we will not charge for it."...
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