Reviews

Overall Total Score
3.6 out of 5
Very good | 1238 reviews

What Jasmine Marine doesn't like about El Pollo Loco:
I used to love eating here but the food and service have been pretty terrible lately. The pollo bowls barely have any chicken in them and the chicken you do get is overcooked and burnt. View all feedback. What Rodica ?Rachel? Carroll likes about El Pollo Loco:
Very clean, the Restaurant looks like it went through a remodel. the menu has a bunch of new healthy options: salads bowls arround 450- 550 cal. The grilled chicken allready makes it a healthy go to option. But the salads make it even healthier. I had the double avocado salad. My son had a chicken avocado bowl, both delicious. of course you can Never go wrong with any of the other options. The customer service is goo... View all feedback.

Reviews from various websites

Sirved
3.7 ★ from 5 reviews
Rodica
09.10.2023 - 13:37

Very clean, the Restaurant looks like it went through a remodel. the menu has a bunch of new healthy options: salads bowls arround 450- 550 cal. The grilled chi...

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Jasmine
09.10.2023 - 13:37

I used to love eating here but the food and service have been pretty terrible lately. The pollo bowls barely have any chicken in them and the chicken you do get...

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Evan
09.10.2023 - 13:37

Takes absurdly long in the drive through. Forgot dressing and sauce for a taco and salad order. Pretty awful ????

Jacobe
09.10.2023 - 13:37

The drive thru person wasnt very nice. Food was good anyway.

ed
09.10.2023 - 13:37

Burrito was good but service lacked because I ordered ahead and paid and it still wasn't done by the time I got there.

Int Restaurants
3.6 ★ from 1233 reviews
Gio
14.09.2023 - 19:22

The drive through is often bumper to bumper. The service inside is always remarkably fast. It has a good energy, this place.

Peace
14.09.2023 - 19:22

1st time in there, I loved the Service, it was quick and efficient, I was out in no time. I loved it.

Kirti
14.09.2023 - 19:22

Although sometimes the wait is long, I always have a good customer service experience here.. I will say that that wait a lot of times is due to it being overcro...

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Pearline
14.09.2023 - 19:22

Great delicious food , nice staff

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