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Contribute Feedback What User likes about Passiontree Velvet:
A great selection of desserts and a lovely relaxed seating area with a variety of seating configurations for different group sizes. They also have a cake of the day and coffee special for only $10. View all feedback.
What User doesn't like about Passiontree Velvet:
I was tired, after shopping, I just wanted to plonk myself down, relax with a cup of coffee and treat myself to a nice slice of sweet. I should have turned away when I saw all the tables were dirty, chairs were the same and the floor was filled with crumbs, and stains. Perhaps they were busy just before. But for as long as I sat there, had coffee and a slice of cake, there seems to be no attempt to clean up. If the c... View all feedback.
I was extremely disappointed with my experience. I had booked a high tea for my children to celebrate New Year's Day, only to receive a call almost at lunchtime on New Year's Eve informing me that the restaurant was not open and asking if we wanted to reschedule. I was not impressed with this last-minute change.
The wait staff gave vague and very poor advice regarding the high tea menu. We ended up with three times more food than needed and a hefty bill to pay for food we couldn’t possibly finish. Spoiled an otherwise happy occasion. I won’t be recommending this place or going there ever again.
Lovely, helpful and friendly staff. Beautifully presented and very tasty high tea. Presented with pretty boxes to take away any leftovers.
The high tea at The Duchess was enjoyable, but seemed pricey for the portion sizes. We were there for a special occasion, so it was acceptable. Increasing the quantity by 50% would have made it a better value. The croque monsieur was delicious and the service was excellent.
Disappointed in the food, sandwiches were stale, service was very average. Was told conflicting information and ended up being charged when I told I wasn't going to be at the start. Coffee was good.