Reviews

Overall Total Score
3 out of 5
Good | 21 reviews

What Lorena Kunze doesn't like about TGI FRIDAYS - Indianapolis (Downtown):
The food and table service at this restaurant were excellent. However, despite having a reservation for a large party, our table was not ready upon arrival. The front of house staff seemed disorganized and confused about online reservations. View all feedback.

Reviews from various websites

Menu
2.0 ★ from 18 reviews
Candelario
25.11.2022 - 13:05

Eating and table service was very good. we had an open table reserved for a big party. we were not there where we were ready. the front of the house personnel w...

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Morris
25.11.2022 - 13:05

Low customer service. made a reservation and had to wait. the recipe ignores us while we spoke to friends who have never come. had to ask for cutlery and servie...

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Mattie
25.04.2023 - 00:02

The server was excellent, but the seating arrangements could use improvement.

Stacey
25.04.2023 - 00:02

The customer service at this restaurant was terrible. Even though we had a reservation, we still had to wait. The hostess ignored us while we chatted with our f...

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Lorena
08.05.2023 - 01:13

The food and table service at this restaurant were excellent. However, despite having a reservation for a large party, our table was not ready upon arrival. The...

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Despite issues with unorganized front of house personnel and inefficient service, this restaurant still managed to deliver quality food and table service to guests. Confusion around online reservations and lackluster customer service were notable downsides, with some diners experiencing long wait times and unclean conditions. However, once settled in, some guests found that new staff members were more helpful and accommodating, improving overall dining experiences. While the restaurant had its shortcomings, the delicious food and attentive table service were a saving grace amidst the chaos.

Opentable
2.6 ★ from 3 reviews
joyfulone
25.10.2024 - 08:02

Food and table service was very good. We had used open table for a reservation for a large party. Arrived and our table was no where near being ready. The front...

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Opentable
25.10.2024 - 08:02

Our server was phenomenal. The seating flow left much to be desired.

Andrette
25.10.2024 - 08:02

Horrible customer service. Made a reservation and still had to wait. Front desk ignored us while talking to friends Ordered appetizers that never came. Had to a...

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