Reviews
What User likes about Sugar Factory Indianapolis:
eating was great! only what I didn't really like was the cappuccino I got, and our server always seemed like it was in a hurry when we ordered and we felt a little rushed to time. View all feedback.
What User doesn't like about Sugar Factory Indianapolis:
This restaurant is definitely worth a visit for drinks and desserts, but the food didn’t justify the price tag. The drinks were overloaded with dry ice, leaving them mostly slushy by the end. The seating arrangement was quite uncomfortable; it felt like we were dining right on top of other patrons. While our server was friendly, they didn’t inform us about the automatic gratuity that was added to our bill. Additional... View all feedback.
Reviews from various websites
Eating was great! only what I didn't really like was the cappuccino I got, and our server always seemed like it was in a hurry when we ordered and we felt a lit...
read moreHost and server ricky was so nice and energetic. they were helpful and had great attitudes. eating was a bit high, but okay
The food was cold and overpriced. My friend's waffle was hard. The Sugar Factory in Chicago is far better than the one in Indianapolis.
The food was average, but the service was disappointing. They automatically added a 20% gratuity, yet we still waited an hour just for our drinks.
This restaurant is definitely worth a visit for drinks and desserts, but the food didn’t justify the price tag. The drinks were overloaded with dry ice, leaving...
read moreOverall, it was a great experience. I would definitely return to another location in a different city. I really enjoyed it.
This was our first visit to the Indy location. We had previously been to the Sugar Factory in Las Vegas and didn't expect the same experience, but we did antici...
read moreTook well over an hour to get our food. Arrived cold and wrong. Drinks were not made correctly either. The manager did take care of everything but the drinks an...
read moreWish they danced for birthdays, Friday night at 8 PM had a lot of empty tables atmosphere was way too bright for evening dining hours. We did witness two celebr...
read moreFood quality for the price expectation/hype was a let down. You would think adding in a 20% “mandatory service charge” would reflect in your service, but it’s a...
read more