Hardee's - Indianapolis

What can I say? It's a Hardee's, but there's more to it than that. The young lady who typically works there during the mornings has kept this place running smoo... read more What can I say? It's a Hardee's, but there's more to it than that. The young lady who typically works there during the mornings has kept this place running smoothly and efficiently throughout most of the pandemic. I can't think of another spot in Indianapolis that deserves this recognition. She always has a smile on her face, never lets the line slow down, and is consistently friendly, no matter what time she’s working. I wish I knew her name, but she’s the one who usually operates the drive-thru in the mornings. It's her excellent service that earns them a five-star rating instead of just three.

We ordered breakfast an hour before end time and made our order at the drive thru. Once at the window after we paid and waited for about 17 min they told us the... read more We ordered breakfast an hour before end time and made our order at the drive thru. Once at the window after we paid and waited for about 17 min they told us they didn't have any biscuits and gravy. As I was asking why they didn't say something sooner another associate said they did but they didnt want to open and cook another package just for this order because they were closing in a bit. The supervisor told the cook they had to and had us pull up after 20 more minutes they brought it out and the heavy was not in the bag. The supervisor then went back in and said they'd cook it themselves. I'd probably not have waited but we traveled far and the kids really wanted b&g, it was now too late to go to another restaurant in time for breakfast.This was not a good customer experience at all.

This is really 0 stars. Just went through the drive thru and luckily there was no cars at first,. All I wanted was a shake, I go to pay it and they taking all b... read more This is really 0 stars. Just went through the drive thru and luckily there was no cars at first,. All I wanted was a shake, I go to pay it and they taking all bleeping day just to give me a shake that was over $4. I looked behind and 3-4 cars was behind. I look inside and they see me and then they disappear. I ended up goin inside and the manager had the nerve to act like I was trying to pull something as if I didn't pay because I asked for my money back. He asked for a receipt, I gave it to him and I got my money back. DO NOT go this location, and don't bother going to the 16th street location either cuz now they close at 2pm everyday. Find a better location where people know how to be professional and how to treat their customers!

I absolutely love the breakfast food! My first meal was the chicken biscuit with gravy, and it was incredibly delicious! read more I absolutely love the breakfast food! My first meal was the chicken biscuit with gravy, and it was incredibly delicious!

The best biscuits and gravy I've tried at any fast food restaurant. read more The best biscuits and gravy I've tried at any fast food restaurant.