Mcalister's Deli - Feedback

I've visited this restaurant twice this week (my first visit was on Tuesday), and it's fantastic! They offer a variety of menu options, and the food is deliciou... read more I've visited this restaurant twice this week (my first visit was on Tuesday), and it's fantastic! They offer a variety of menu options, and the food is delicious. The service was friendly, and our food arrived quickly. Kid meals are just $0.99 when you dine in, making it a much healthier and more affordable choice. I would rate it a 10/10 and will definitely be back!

Went for the free lunch it was awesome. Friendly staff great food. We'll be back. Thanks for bringing it to independence. read more Went for the free lunch it was awesome. Friendly staff great food. We'll be back. Thanks for bringing it to independence.

Wow! We visited this evening for the complimentary preview, and it was an amazing experience. The staff were incredibly kind and welcoming. Everything was well-... read more Wow! We visited this evening for the complimentary preview, and it was an amazing experience. The staff were incredibly kind and welcoming. Everything was well-organized and efficient. The food was outstanding! We will certainly return many times in the future. Thank you for a wonderful dinner tonight!

Amazing food, great service! So happy to have a new, go to place for fast, service and excellent food read more Amazing food, great service! So happy to have a new, go to place for fast, service and excellent food

First time there. Had the Pick 2. Half of a French Dip sandwich and a cup of Potato Soup. Both were very good! Service was great too. read more First time there. Had the Pick 2. Half of a French Dip sandwich and a cup of Potato Soup. Both were very good! Service was great too.

The experience was quite disappointing. Your General Manager, Mikey, should not be in that position, as his behavior is concerning. I've witnessed him losing hi... read more The experience was quite disappointing. Your General Manager, Mikey, should not be in that position, as his behavior is concerning. I've witnessed him losing his temper with employees and showing a complete lack of concern for their well-being. He makes them take orders just an hour before closing time and yells at them, which clearly impacts their morale. Happy employees are far more essential than satisfied customers; if your staff isn't happy, it's unlikely customers will enjoy their meals. It's crucial for you to either offer better pay to the employees or improve how you treat them overall. Currently, it seems that the managers lack care for their team members.

This was my first visit, and I typically don't prefer sandwiches. However, their menu is quite unique and offers a wide variety of choices. I tried a half sandw... read more This was my first visit, and I typically don't prefer sandwiches. However, their menu is quite unique and offers a wide variety of choices. I tried a half sandwich with a cup of soup. The wait for our food was a bit longer than expected, but it was definitely worth it—the food was excellent. There's something for everyone here, including sandwiches, soups, salads, and desserts.

I had a delicious Black Angus potato and tea. The service was quick, and I really appreciated the free refills on the tea. The portion was so generous that I co... read more I had a delicious Black Angus potato and tea. The service was quick, and I really appreciated the free refills on the tea. The portion was so generous that I could only finish half of it, so I had to take the rest home for later.

I ordered for curbside pick up, not carry out, not delivery. Once I arrived, I drove around looking for the designated curbside parking, eventually I just parke... read more I ordered for curbside pick up, not carry out, not delivery. Once I arrived, I drove around looking for the designated curbside parking, eventually I just parked as close as possible before hitting the 'I am here ' hyperlink that was sent in my confirmationemail. After waiting approx 10 min, without seeing any employees walk out the door, I went inside to 'carry out ' my food. While walking towards door, I found a plastic ground level 'curbside pickup ' sign hidden behind a car that had been there noless than 20 min. I walk inside, wait in the line, get to the counter and request my order. Its found around the corner,and likely nobody had intentions of bringing it out to me. When i asked the employee, is there someone who tracks the curbsideorders to bring them out, she said there is supposed to be but I don 't know who does it or how they keep track So, maybethat needs to be fixed before its advertised as an option.

Wife I went in on 8/4/2022,. She had the Angus Spud (huge delicious, she has a Gluten sensitivity), I had the pick 2. I asked about a certain salad particular s... read more Wife I went in on 8/4/2022,. She had the Angus Spud (huge delicious, she has a Gluten sensitivity), I had the pick 2. I asked about a certain salad particular sandwich our cashier told me that was included. Then she asked if I wanted a pickle Isaid sure. She didn't say anything about there will be an upcharge of $1.25 for the salad or a $1.50 charge for the pickle(which I never got). I believe your order takers should inform the public at the time that there will be an upcharge. Food wasgood