King Ranch Turfgrass - Idalou

We exclusively purchase Turf from here. The service is exceptional, and the product is top-notch. Robert and his team consistently meet our expectations. Our or... read more We exclusively purchase Turf from here. The service is exceptional, and the product is top-notch. Robert and his team consistently meet our expectations. Our orders are always accurate, and we experience excellent customer service every time. I highly recommend this place!

On hold for 10 mins. Not helpful in explaining. Didn't know products to help. Basically rude couldn't wait to hang up and did hang up as soon as she thought I w... read more On hold for 10 mins. Not helpful in explaining. Didn't know products to help. Basically rude couldn't wait to hang up and did hang up as soon as she thought I was finished.... I will not take our landscaping company to do business with them.

Absolutely horrible,if you value your time don't ever do business with this company.I ordered my sod half a week ago they told me to be there Friday between one... read more Absolutely horrible,if you value your time don't ever do business with this company.I ordered my sod half a week ago they told me to be there Friday between one and three when I showed up I had to wait for over an hour for them to get out of the field to get my sod. I would've rather paid a $75 delivery fee than drive 30 miles to wait for an hour when I was here at the time thay said I should be.Never again!!!

The sod we purchased was poorly handled; some pieces were torn at the edges, some were split down the middle, and most needed patching during installation. Addi... read more The sod we purchased was poorly handled; some pieces were torn at the edges, some were split down the middle, and most needed patching during installation. Additionally, customer service was appalling, as the receptionist refused to let us speak to anyone else, even when we requested to talk to a manager. It felt like we were sold scraps, even though that was not our intention.

It makes grass I need to plant. read more It makes grass I need to plant.