Baskin-robbins - Hyattsville

Good service! Always very nice and helpful. I went a couple of times and the ladies that work their will help. They patiently wait for you to decide what you'll like. and overall good people, good service ,and especially good ice cream !!

Exceptional customer service by a girl named Jennifer. It was my first time trying baskin Robin's and she let me sample different flavors and it was amazing. She deserves a raise for her outstanding work ethic!

Service was great. They had an ample amount of vanilla. I didn?t get vanilla though. No line, but it took them approximately 20.5 seconds to notice I was in the store. After receiving my ice cream, I noticed that there was ONE pecan in my chocolate chip ice cream. I?m allergic to pecans. Not really, but I just really don?t like them, so I might as well be allergic. Other than that indescretion on their part, the ice cream was good, but far too cold for my liking. And my whipped cream was too warm. I have a brain freeze.

The store used to be very clean because one staff person used to work there. I went several times with my son and they were polite but lately they are lacking in consistency of being clean. The glass doors are dirty the glass screen is dirty, even when making smoothies they don?t put gloves. Great location, good ice cream but not the great staff. Make the store look more clean and bet you will have more customers not just the neighbors.

Terrible store! Management needs better employees, we try to go buy some ice cream 20 min before they closed 9:40 and they didn?t want to open their door even though their sign stated they were still open and on google it shows they close 10 pm not 9 or 9:30!