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Contribute Feedback What User likes about Mod Pizza:
The employees are extremely friendly and always remember my name when I visit. The pizza is excellent, and as a vegan, it's wonderful to have a pizza option in the area that I can enjoy. View all feedback.
What User doesn't like about Mod Pizza:
When I entered the restaurant, the staff appeared to be in the midst of a deep cleaning. The place had a strong smell of cleaning products mixed with the aroma of pizza. Although it was good to see they were cleaning, it seemed like they were trying to tackle too much at once. I had to wait for them to finish before I could be seated. View all feedback.
The employees are extremely friendly and always remember my name when I visit. The pizza is excellent, and as a vegan, it's wonderful to have a pizza option in the area that I can enjoy.
Large customer service. the management of the customers has changed. very organized and professional team.
I'll never be back! we did not want to eat our pizza because the meal they prepared for us did not taste well. the hired were evil tonight and aggressive with me and my friends. two of the employees remained in the restaurant. while we were there, the two workers talked about me and my friends, and one of them began to harass my friend in front of a large group of men. one of the male workers told a customer to beat one of my friends. we will never again be on the terrible kitchen and the terrible attitude of the workers!
We have been here a few times, and all other times were great. Todays visit was horrible. My daughter has a dairy allergy so we order hers with dairy free cheese. Mind you, I told them this as soon as we began ordering. The lady who makes her pizza almost doesnt change her gloves from making previous pizza that had regular cheese. All the meats are covered in mazzarella. Kindly asked to have meats for my daughter pizza that have not been touched. Was given an attitude. I do understand cross contamination is impossible to avoid in a pizza place with regular cheese... but there is a lot more they could do prevent it a lot more. We ordered a mega dough and it was completely burnt.. we love MOD pizza due to the dairy free option but if you have a dairy free kiddo, id avoid this location at all cost. Completely disappointed.
TERRIBLE. I ORDERED 9 PIZZAS FOR DELIVERY. I SPECIFIED ON EACH ONE I NEEDED A RANCH CUP. I SPENT $110 ON THESE PIZZAS TO BE DELIVERED WITH NO RANCH. I CALLED TO SEE WHAT THEY WANTED TO DO, AND THEY SAID THEY COULD DELIVER ME SOME RANCH BUT IT WOULD TAKE 45 MINUTES.... WHEN I SAID OUR PIZZAS WOULD BE COLD, SHE TRANSFERRED ME TO THE STORE AND NO ON THERE PICKED UP THE PHONE. I WANTED A REFUND AND WILL NEVER BE BACK TO THIS LOCATION. THE LADY ON THE PHONE SAID THE MANAGER AGREED TO GIVE US A PARTIAL REFUND AND ASKED WHAT AMOUNT I THOUGHT FAIR? UPON TRYING TO EAT OUR PIZZAS, ONE WAS RAW/NOT DONE, 3 WERE CHARRED SO BAD ON THE BOTTOM WE HAD TO TRASH THEM BECAUSE THEY TASTE LIKE CHARCOAL. ONE OF THE CALEXICOS I ORDERED WAS MISSING THE BUFFALO SAUCE. COMPLETE TRASH AND INCONSISTENCY. THE ABSOLUTE WORST CUSTOMER SERVICE AND EXPERIENCE. I WILL NEVER GO BACK HERE AGAIN.