Firewood Grill - Howell
Firewood Grill
Description
**Restaurant Review: A Tale of Two Experiences**
This establishment seems to inspire a wide spectrum of reactions. While some diners rave about the delightful atmosphere and flavorful dishes like ribeye sandwiches and seafood pasta, others recount unfortunate visits marked by incorrect orders, cold food, and poor service. Complaints about menu discrepancies and health concerns regarding kitchen cleanliness raise red flags for potential patrons. Yet, loyal customers continue to return, eager to enjoy what they deem a charming dining experience. With such contrasting opinions, this restaurant leaves potential visitors to wonder whether they will savor a culinary delight or face a significant disappointment.
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This restaurant was a huge disappointment. My wife and I went there for dinner tonight, and they got both of our orders wrong. When they corrected the mistakes, they returned the same dishes to us, but they were cold. It was absolutely not worth the money, and the food was terrible. To make matters worse, the kitchen manager came out to talk to us and ended up insulting and disrespecting us. This place is truly awful, and I will never come back.
Not sure how this place racked up so many good reviews, but our experience was a stark contrast to what we'd read online. The menu itself was incredibly difficult to read, and our waitress forgot several things including a bread plate for our friend and a side for me. The restaurant was out of steak and mashed potatoes. The salmon was either undercooked or nuked, and either way left my husband and his friend feeling ill immediately after consuming it. My beef tip and mushroom fettuccine was bland, watery and supersized and definitely not worth the $24 we unfortunately paid for it. Honestly, the most enjoyable part of this restaurant was the water.
I had visited this restaurant twice before and wasn’t very impressed, but the new ownership sign caught my attention and encouraged me to give it another try. It was a good decision! The food was significantly better this time around. The only issue I encountered was that the waitress accidentally charged me for an iced tea when I actually ordered water with lemon. She sincerely apologized for the mistake and proved to be a great server. I will definitely be returning!
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FAQ
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QR-Code for the menu
