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Contribute Feedback What User likes about Tepatitlan Mexican Grill:
This was an incredible Mexican restaurant! The fact that everyone there was Mexican really highlights the authenticity of the dishes. The servers were all extremely friendly and dressed elegantly, showcasing their professionalism. They were genuinely happy to ensure that you enjoyed both the food and the atmosphere, which was enhanced by delightful Mexican music playing at a perfect volume. The food was excellent, wi... View all feedback.
What JR Services U doesn't like about Tepatitlan Mexican Grill:
The service was somewhat disappointing. I waited over 16 minutes for chips and salsa, while every other table received theirs within 2 minutes. It seemed like the staff was caught off guard by me speaking Spanish when I was trying to place my order. Why did that make them so flustered? View all feedback.
Service was actually good for pick up today. Ordered menudo from here, could use a tune up in recipe was alright, didn’t even finish it, tacos were good.
Great Food and affordable prices. Delicious Fried Tilapia and Tortas, and Tacos is a definitely place to go for a real Mexican Meal with the family or alone
Let me tell you, this is one of my favorite restaurants but today we ordered a Torta de fajita, sad... very little fajita and it was burnt!! I normally couldn 't eat this by myself cause its to big. Nope, I could of ate this by myself this time! I ask the waitress which was very nice, I told her I did not want this, fajita is burnt and hardly any. We ordered something else. She took it back and I guess the kitchen or who ever was the manager got mad about it so, she came back and said to us that that 's the way the torta comes! I told her no, it was not like that before. Told her there is more bread than meat. So we were told that they are GOING TO CHARGE US FOR THE TORTA even if we don 't eat it!!! Are you kidding me? I was blown away by that. No restaurant I 've ever been to will ask you to pay for something you don 't want to eat!!!!!!! So instead of making a scene, I asked if they could put more meat and will eat it. Lol....smh... they supposedly made another one they flatten the bread on purpose because i said it was too much bread. I love the bread but put more meat. It was loaded with beans, about a table spoon of quac. It sucked!! They wanna raise prices, I get that but you do not get what you pay for. Wish I would of taken a pic to show ya 'll. I still can 't get over it that they were gonna charge us even if we didn 't eat it. So I sucked it up and ate it. Thinking it was gonna be better and it wasn 't. We should of just payed for the drinks and left but that 's not the kind of person I am. To make a customer pay for something that they don 't like is bullying. You want customers to be happy don 't treat them like that.
Usually go for breakfast here and live the salvadoreño plate substitute the cheese for Mexico kind. Perfect amount of food for breakfast. Staff is very nice and friendly
Worst service and manager ever. Found a hair in my enchiladas and they have the audacity to charge me twice to bring out a new order! And wanted to see the hair for proof. What a broke restaurant. Never experienced horrible service until I came here.