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Contribute Feedback What User likes about Houston Barbecue Company:
I had an amazing experience with the customer service! Kudos to Phillip! From the moment he answered the phone until the final payment and delivery confirmation, he was outstanding. They managed to provide lunch for a large crew on just a few hours' notice! View all feedback.
What User doesn't like about Houston Barbecue Company:
If you're avoiding pork for religious or allergy reasons, please take note! The brisket is treated similarly to the pork sausage at this restaurant. I tried to explain this to the manager, emphasizing that while my family and I have no allergies, some people have severe reactions, including anaphylaxis. His response was, "There's nothing I can do!" The customer service here is quite poor. There are plenty of other BB... View all feedback.
If you're avoiding pork for religious or allergy reasons, please take note! The brisket is treated similarly to the pork sausage at this restaurant. I tried to explain this to the manager, emphasizing that while my family and I have no allergies, some people have severe reactions, including anaphylaxis. His response was, "There's nothing I can do!" The customer service here is quite poor. There are plenty of other BBQ options out there!
I had an amazing experience with the customer service! Kudos to Phillip! From the moment he answered the phone until the final payment and delivery confirmation, he was outstanding. They managed to provide lunch for a large crew on just a few hours' notice!
I always try to support local small businesses, but unfortunately, this place does not meet expectations. The value for money simply isn't there. Today's takeout order included overcooked pork ribs, and the baked beans were overly sweet. I strongly suggest they adjust the brisket recipe, as it was quite dry. What surprised me the most was how they weighed the food. They need to calibrate their scales better to reflect the $19.90 price for a plate. When I paid that amount for a two-meat plate, I received two small ribs and four thin slices of brisket.
Whenever I'm really hungry and in the mood for a stuffed baked potato, I like to stop by Houston Barbecue Co, which is nearby. Their barbecue is also delicious!
The food here is excellent, and it's a wonderful place to dine. The staff were all friendly, and the atmosphere was fantastic. I highly recommend stopping by. We'll definitely be back the next time we're in town!