The General Roy - HOUNSLOW

Eating was nice steak perfectly cooked.Nice polite staff. my care was just a lot of sitting around the pub, but put all of them up what I would call a balcony q... read more Eating was nice steak perfectly cooked.Nice polite staff. my care was just a lot of sitting around the pub, but put all of them up what I would call a balcony quiet a small area, the rest of the bottom empty..very clean management cleaning all the time..more attention. needed for social removal.

This was my first visit to the general roy, although in the past I passed many paintings. I was with two friends and because of the extreme heat we sat outside.... read more This was my first visit to the general roy, although in the past I passed many paintings. I was with two friends and because of the extreme heat we sat outside. we were warmly welcomed by jodies who took us through the rules and regulations, all of which were completely understandable and acceptable. our meals arrived in time, were cooked and well presented. good service from the team, helpful and polite, which means that we make the general roy our meeting point from now on. please support the local business and definitiw the general roy and the team! many thanks to jodie and her colleagues today in service.

The manager was very rude and patronat at the arrival. I didn't want to hurt my hands and she was very rude that I shouldn't touch them. only they. spoke as we... read more The manager was very rude and patronat at the arrival. I didn't want to hurt my hands and she was very rude that I shouldn't touch them. only they. spoke as we were children, I appreciate the fenced rules, but never experienced the rudeness. did not see them...Anti bad their hands between customers and serve eating and drinking. she had the young guy before me and my friend, very humiliating for the young guy would not recommend, would definitely not go back. very bad customer service of the lady manager.

I came in this evening at 6:15 PM for a Friday night fish supper, but guess what? There was no fish available! I've been waiting for a response to my private me... read more I came in this evening at 6:15 PM for a Friday night fish supper, but guess what? There was no fish available! I've been waiting for a response to my private message, but this isn't the first time I've had an issue like this.

Visiting the GENERAL ROY 13th june with 5 other colleagues under recomendation..we all had to order our meals separately due to needing seperate... read more Visiting the GENERAL ROY 13th june with 5 other colleagues under recomendation..we all had to order our meals separately due to needing seperate...