Pavillon Rouge - HOUNSLOW

Great Job Satisfied service, I never visited similar restaurant but the service and the food was fantastic I would come next time if I come back into the area. Thank you Nema and Nabokov for the wonderful service. Great job.

Over the last 10 15 years Pavillon Rouge was arguably the no.1 Doner Kebab Shop in West London. However over the last few years it has been slowly on the decline. I remember their Doner kebab meat during this time being absolutely exceptional and miles ahead of anyone else 's lamb meat.... but about 3 4 years ago they changed their Doner meat and it went from being this fantastic wafer thin juicy tasting meat to a processed generic meat. People would come just for the meat. I have been back a few times in the last few years, but yesterday was really dissapointing. I went back hoping for improvements but the meat hadn 't changed. What made it worse was my Doner kebab meat was burnt (could of just been a one of to be fair, but was annoying) and what was even worse was how GREASY the whole Doner wrap was and also the packaging was dripping in grease something not associated with Pavillon Rouge.....ever. Super sad times as it looked like the staff honestly was completely oblivious to all this, as they still get people coming in to buy. But for me its not all about quantity, its quality too. I would strongly encourage the owners or staff to give their point of view as I feel like I speak for a good few friends from around the Hounslow area.. Also I find it incredibly unprofessional reading other similar negative reviews and all the Owner can say is 'Thanks for your visit '. Surely you want to improve your business based off loyal honest customer feedback :

Ordered large chicken shawarma, which was turnout to be horrible wrap I could only eat half of the portion and throw the rest in the bin. The chicken meat was cold and chewy. It takes ages to get your order in and have to wait long time. Bit too expensive for my liking. I'm sure there are plenty of other places for kebab around Hounslow. Fingers crossed I hope I dont get food poisoning after eating the wrap. Not recommended.

Ordered charcoal hot and spicy full chicken. Can honestly say there was no spice to the chicken. Never had a bad take out. Will most certainly never go there again.

Just came from this place and ordered 3 shawarmas and 1 shish. The food was bland but what makes it worse is the staff. I didn't find anyone who could clearly understand our order. The guys started fighting among eachother and one guy just left order in the middle complaining his colleague shouting on him which left me speechless and shocked. They charged me twice on my card and later voided so I have my money hanging between them and my bank. I ordered large portions and was given small. Overall the customer services has been awful and staff rude. Please avoid this place.