Memories Of India- Osterley - HOUNSLOW

The food was average, I wouldn't justify the price for it. They do not provide a VAT receipt.

We had a great experience at this restaurant on a Tuesday evening around 7:30 pm. The food was of good quality and traditional, and the service was fast and efficient. The restaurant was clean and we were able to enjoy healthy portions that left us feeling satisfied.

We always enjoy ourselves at this restaurant. The service is consistently excellent and the food is delicious. We have no complaints and consider it our favorite spot for curry.

My family had booked the conservatory area for my hen party. On the day, the owner phoned to check with us in the morning if the booking was fine it was. Then about before we are due to arrive, and my family have...arrived to decorate the room he tells us that we can no longer have it because it has already been booked. Even though we booked it weeks earlier and spoken about it on multiple occasions to check the details. To add insult to injury, the manager also tells us that we changed the date earlier in the week when no one did. Plus management called in the morning to confirm the booking. Then they refused to move the other people out saying it was a wedding occasion but when we arrived, it was clearly a birthday. Furthermore we were then placed in the main area, but my family had spent loads of effort and money on decorations which we simply could not put up. Had we known how shoddy this would be, we could have done it anywhere else. I had about guests some of whom had travelled hours and from many different areas in the country to be there, only to receive this awful experience. The management told us that no one else would be allowed in the main area to accommodate us, again you have guessed it. Yet another lie. About later the tables were full of people and they had clearly not done as promised. The service was also slow, and terrible. The owners of this establishment are awful people. If you have double booked, admit to it and offer a larger discount. Instead they just ruined what was supposed to be an amazing night full of memories through anger and inconvenience. We couldn’t do any of the games or the preparation we had planned. Worst experience with memories of India ever. Do not recommend this place ever.

We went to Memories of India for our anniversary dinner last night as we visited Tiger Lily (opposite) last Thursday. Despite being busy, which was good to see, the standard of food was excellent as was the service and ambience. We spent most of this...year and last year in Surrey due to Covid and it's nice to be back in London to enjoy our favorite two restaurants in Osterley.