Fouberts - HOUNSLOW
Fouberts
Description
Foubert’s offers an intriguing mix of experiences that reflect its long-standing presence in Chiswick. While some diners lament outdated decor and inconsistent service—from unfriendly staff to rushed meals—others celebrate the exceptional gelato and authentic Italian cuisine. With fans praising the generous portions and quality of the ice cream, particularly the earthberry flavor, it remains a beloved destination for locals. However, the restaurant's charm may be overshadowed by a need for modernization and improved service. For those seeking genuine Italian flavors and delightful gelato, Foubert’s may still be worth a visit, but with tempered expectations.
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Feedback
My friends and I went for a quick lunch and right from the start we received horrible customer service. No greetings and when we asked a question they would seem like we were bothering them. The food was below average. Nothing special at all and way over priced. The old lady at the front is so miserable and rude. I can't believe this place has got good reviews. Stay away at all costs!!
Regrettably, the elderly woman working at the counter was unkind and impolite when we inquired about food options for our two-year-old grandchild. The sausage was overcooked and the toast took a while to arrive. On a positive note, the server who assisted us was friendly.
I had phoned and booked a double room a month in advance and decided to call and double check the evening before. They assured me that the room was mine and ready for the next evening. When my partner and I arrived, they very rudely informed us they had given the room to someone else (despite telling me it was mine last night) and told us we had to go and stay somewhere else. Nowhere had any rooms and we were absolutely stuffed. 0/10. Do not book here if you want a reliable room.
It was a hot day, so I decided to bring some friends to this restaurant. We were surprised to see a line outside for the first time. We all ordered double scoops - I chose amaretto and wild cherry flavors. The ice cream was of excellent quality and reasonably priced.
This restaurant has been in existence for quite some time and while the old ice cream machine and cash register still function, the overall value is not up to par, especially by Chiswick standards. It's time for the owners to consider selling and updating their establishment.
