Reviews
Reviews from various websites
The service was slow and disorganized, with no one in the kitchen cooking the food. The older man on the phone seemed to not care about when our food arrived. U...
read moreI ordered burger dishes for delivery, and the quarter pounder with cheese was dry. It came with a few tiny pieces of lettuce and sauce, but overall lacked flavo...
read moreThe food at Chicken Cottage is really good and it is the closest option to Nandos. However, the customer service is terrible and they are not helpful if you are...
read moreExcellent service, courteous staff and above all amazing quality eating. would come back if that were our hometown.
Food was hot n tasty, staff is friendly serve fast . Specially Happy (girl staff) is really hot n bubbly. she made my mini wraps really quick n they were tasty....
read moreAt Chicken Cottage in Hounslow West, diners experience a contrasting reality. While food enthusiasts appreciate the tasty offerings reminiscent of beloved fast-food favorites, many share disheartening tales of abysmal customer service. Complaints highlight disorganized service, incorrect orders, and unhelpful management, culminating in feelings of humiliation rather than satisfaction. However, some patrons praise friendly staff and a vibrant atmosphere that contributes to a welcoming dining experience. Despite its culinary potential, the restaurant grapples with service reliability, leaving guests torn between the delicious food and the often frustrating experience. Proceed with caution if you choose to dine here.