Caffe Nero - HOUNSLOW

Coffee, Coffee, Greek

Caffe Nero

Caffe Nero
3.9 / 5 (1769 reviews)

Menu

A complete menu of Caffe Nero from HOUNSLOW featuring all 2 menus and drinks can be found here on the list.

In a blend of contrasting experiences, a recent assessment of this Café Nero highlights significant issues with customer service and cleanliness. While some patrons celebrate friendly staff and a cozy atmosphere, others express frustration over rushed service, unhelpful interactions, and a lack of respect from employees. Notably, accusations of dismissiveness regarding discount codes have left customers feeling belittled. Despite the occasional positive mention of a welcoming barista and the café's clean appearance, the overall sentiment suggests a pressing need for staff training and hygiene improvements. For many, this disappointment may lead them to seek their coffee elsewhere.

Last update: 17.01.2026 from: Danilo

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Feedback

★ 3.9 / 5 from 1769 reviews

Was Roy B at Caffe Nero a mag?
If you've visited one of these places, you've seen them all. However, I discovered a charming little nook here that's perfect for a quiet coffee and family meals. Everything was enjoyable, the coffee was robust, and everyone left satisfied. I also appreciated the convenient USB plug sockets. View all feedback.

What Lalit T dislikes about Caffe Nero:
Disappointing Service. I visited this evening around 6:15, and the staff member at the counter seemed rushed and annoyed when I placed my drink orders separately. It’s clear that hospitality in coffee shops like this needs improvement, and the staff should undergo proper training before being assigned to their roles. Overall, it was a frustrating experience. View all feedback.

roy-b-tree852
11.11.2023

If you've visited one of these places, you've seen them all. However, I discovered a charming little nook here that's perfect for a quiet coffee and family meals. Everything was enjoyable, the coffee was robust, and everyone left satisfied. I also appreciated the convenient USB plug sockets.

lalit-t-2
11.11.2023

Disappointing Service. I visited this evening around 6:15, and the staff member at the counter seemed rushed and annoyed when I placed my drink orders separately. It’s clear that hospitality in coffee shops like this needs improvement, and the staff should undergo proper training before being assigned to their roles. Overall, it was a frustrating experience.

ddorel-p
11.11.2023

There’s an amazing team here that goes above and beyond for your comfort and well-being, especially the Greek man and the Polish ladies. In fact, everyone is fantastic!

danilo-de-n
11.11.2023

Coffee at it's Summer best, great stuff, prompt service... nice ambience

my-s-3
11.11.2023

A lady working on Saturday and Sunday call as Nillu I am not sure about her name I randomly heard it. she is the best person always have a beautiful smile on her face and very welcoming … she is the best barista with the very good knowledge of customer service and very helpful.

Full Menu

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QR-Code zur Speisekarte von Caffe Nero

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