Cisswood House - Horsham

We visited cisswood house yesterday for a wedding it’s such a amazing stunning place and amazing and very friendly staff specially Alex and jasmine. Would definitely recommend

We visited Cisswood House on a groupon deal for a spar and treatments; We had a couple of hours first in the hot tub, gym, pool and Sauna which was lovely and very relaxing which is what we needed. The building has a beautiful original part and a new hotel which isn’t that pretty added to the back. The team team had great as we had booked and had to cancel a few times due to hospital this is also part of the reason for such a good score too. The treatments I was a little disappointed as I got a head and shoulder massage and facial but it was more like a gentle stroke it was relaxing but wouldn’t have really called it reflexology, massage etc. My partner described his treatment as much more intensive and deeper. So I have reduced the score by one. The staff where all amazing, lovely and engaging. Tom is the bar is the hidden gem of this place a polite and very helpful man and did his best to ensure all guest where happy and cared for. As the place looked nice we decided to stay for a three course Sunday lunch at £25 per head. Starter Ham hock Terrine, which was lovely but had a very overpowering home made chutney all over it, would have been better on the side or in a small dish but still amazing tastes. We both went for beef and again three huge slices, nice roast potatoes and veg, it came with cauliflower cheese (didn’t say this on the menu but I’m allergic to cheese) however it was in a side dish so the kitchen very kindly and with no fuss swapped for a couple of extra roasties, a good swap in my book. The food was beautiful but slightly over salted and I’ve seen other comments to that too, luckily I hand not seasoned the food before eating it so it was fine but they should reduce the salt in their prep. The pudding, was sticky toffee and butterscotch sauce with clotted cream but sadly was served with ice cream instead but was still lovely. All in all was a beautiful day, in a beautiful setting, with great staff and food above average and if it wasn’t for slightly too salty and bits mentioned as well as both treatments not being the same we would have easily given 5 stars. We will go back and will probably boom one of the entertainment nights which look fun and t only £49 for a meal and act and then a dance at the end for to be worth a visit.

For the £185 price tag for one night I would have expected breakfast to be included but accept I should have checked that at booking. However breakfast at nearly £19 a head Is taking advantage of a captive audience. For £185 a night I do expect to have complimentary water in the room, a working shower and decent toilet paper other than the very cheap hard single ply that we had! The hotel itself looks very dated, tired and the furnishings are rather worn and shoddy. The only good thing I can say is that room was clean and a good size and the bed was comfortable.

My friend and I went here for tea and were served by Alex who was friendly, polite and made us feel welcome and valued customers. We were given a cool timer when the tea arrived to let us know when it would be stewed, which was great. Alex went through the teas giving us knowledgeable advice so we could pick what we'd like. Lovely relaxing atmosphere in the hotel too

We went as family of 14 Sunday lunch over priced poor service food awful bar very restricted never again the beef was almost unedable very limited menu such a shame because the building is full of charm