KFC - Hoppers Crossing

Husband purchased family feast 10 pieces of chicken and 7 of the pieces were drumbsticks never again

My visit to this KFC was unfortunately not great again. Many visits have seen me complain on their site feedback) with little or no feedback. Either incorrect order 1 2 filled chips no hand cleaner poor service

Horrible customer service made us wait for drive thru order for over half an hour then advised they couldnt find my car despite the fact that i'd parked exactly where they'd asked me to they offered offered to re warm my meal as compensation when went into the store wondering what had happened to my order! Refused to provide receipt when asked and the manager told me they didn't care when i told them that this was terrible customer service.

This did not even deserve half a point. Several times now we bought from this place and we got ripped off. First there was not enough number of chicken pieces with my order plus soggy chips. I understand human error, right? They can 't count. They can 't cook. Next time around we bought a box of 15 chicken pieces. I requested no wings. They said the usual we must give you x2 , ok. Got home, I got x5 little mini wings and 3 little legs. Third time lucky, came to celebrate a friend 's birthday. Asked to make sure the select eat in as I was using my 'meals ' card for 'dinning in only '. Cashier says no worries. The receipt says 'take out '. They won 't refund to fix the receipt. We had to ask for everything cups, spoons, plates, towelettes...must I go on? Fourth time today I bought a meal deal which included x10 nuggets. Got home, no nuggets. What is wrong with this restaurant? I know, I 'm stupid too for coming back. Well, today will be the last. Even today I witnessed another group requesting the cashier for a 'dine in ' receipt for the same reason I did previously and they copped the same as me take out! I should have said something, I know. Never say never but I am NEVER coming back!!!!

Our family fun night with the kids was completely ruined by the takeaway we received from this restaurant today. We ordered the family pack for $33.95 through the drive-thru, without checking the food at the time. When we got home just 5 minutes later, we found that everything was ruined. The food was cold, the burgers were soggy and seemed to have been sitting out for a long time. The worst part was the chips, which were not only soggy but also cold, almost as if they had been leftovers from someone else's plate. It's hard to believe that the quality of the food could deteriorate so quickly. We were so disappointed that it ruined our entire evening, even making my kids go to bed without dinner. It's not a matter of affordability, but rather the fact that our whole plan was ruined and everyone's mood was affected. This kind of treatment of customers by a large chain like KFC is completely unacceptable. We hope that they show more respect for not only the food they serve, but also for the customers who pay full price without question.