Wendy's - Hope Mills

Went this store and went through the drive through. Had to drive home to Saint Pauls and whe I got there I found out I was missing a burger I had ordered (Double Pretzel Baconator). When I tried to call and complain someone picked up the phone and immediately hung up. I called back and no one answered the phone. Customer service socks! And that's all I got to say about that. Yall stole $8.40. Shame on you!

Drive thru experience was cool but the food was cold and they barely gave me any fries , disappointed

It really isn’t the employees, I witness the so called manager talking to the employees crazy while walking on the front line with her AirPods in her ear. I don’t like angry people making my food. After that I just left. Hope mills fast food options are on the decline

I ordered a Dave’s single and a baked potato with cheese and sour cream through the drive-through. The food And the presentation was awesome.Dave single burger was put together very well, and the baked potato was big, lots of cheese, and tasted great! Also, all of the condiments and napkins were included in the bag. Bang up job, Wendy’s!

This place should be shut down and turned into a highway 55 or some other kind of burger joint fire these people please. They don’t have the motivation to run the store appropriately. They will always get one or two stars at the most.. I have been at the store for about 30 minutes now and I got to videotape some of the people in the store not doing anything. Uber eats and DoorDash never use the store, whoever thought letting the current should be drugged in the street and stared at for a long time and scared out of their wits because it makes no sense that this store can’t run appropriately. The food is always cold. They always have ketchup when you say no ketchup they always have onions when you say no onions, it don’t make sense. Please send these people back to school so they can get a GED including the owner again please shut the store down. They’re no good.