Reviews - Dunkin'
Reviews summary
Dunkin' offers a mixed experience that varies greatly depending on the day and the staff on duty. While some patrons praise the friendly service and delightful ambiance, particularly highlighting standout employees, others report unfriendly interactions and organizational issues. Complaints about order accuracy, product availability, and communication difficulties have surfaced, causing frustration among loyal customers. Nevertheless, some consider this location among the best, appreciating the holiday decor and prompt service. In summary, this Dunkin' has the potential to be a beloved spot, but consistency in service and reliability in orders remain areas for improvement.
Was Helmer Kautzer at Dunkin' a mag?
I drive by 7 Dunkin's on my way to work and this one is one of the best. Anne is absolutely amazing!! No matter what, she's always pleasant and smiling. Just make sure you get your receipt! If the sale isn't closed you may be paying for the next guys order. View all feedback.
What Samantha Bourque dislikes about Dunkin':
The staff at this restaurant appeared unprofessional and lacked enthusiasm for their work. They had difficulty with even the simplest tasks, which resulted in a frustrating experience. View all feedback.
Reviews from various users
Last update : 16.04.2024
Lady at the drive thru yelled at me and was rude.
Messed up my coffee twice (just a large ice with skim only) 2 long strains of hair found in my breakfast sandwich.
The staff at this restaurant appeared unprofessional and lacked enthusiasm for their work. They had difficulty with even the simplest tasks, which resulted in a frustrating experience.
I had a rather unpleasant experience at the restaurant. An irritable older woman was quite vocal and rude about my order. In a moment of frustration, I decided to leave in my Bugatti, but not before I asked her, "What color is your Bugatti?"
I ordered the brown sugar cream cold brew, and it was really delicious. However, I had a negative experience with the staff. The person at the window took my card from my hand without making eye contact or saying anything. When I attempted to thank him, he just turned and walked away. Due to this unprofessional service, I won’t be returning to this location.
Last update : 07.05.2023
This is a fantastic spot with friendly and prompt service! I loved how you decorated the front counter for the holiday; it looks amazing! I highly recommend this Dunkin'!
I'm working with seven Dunkin' locations, and this one is definitely among the best. Anne is truly fantastic! No matter what, she always greets you with a smile and a friendly demeanor. Be sure to get her attention when you arrive! If your order isn’t finalized, you can still place one for the next customer in line.
Order of two donuts per app. on the car drive through to say they have no donuts available. for payment requested. they said they didn't know how to come back, but they'd tell the boss tomorrow. I wrote the headquarters to ask for reimbursement. it is a week ago. contest fee with cc. note them if they are from an article for which they have already paid via the app and it is not available, they will not receive any payment back.
It is different everyday...you can get a great friendly service or an extremely poor one. It depends on who is working that day and shift...not consistent. I still recommend it though
I drive by 7 Dunkin's on my way to work and this one is one of the best. Anne is absolutely amazing!! No matter what, she's always pleasant and smiling. Just make sure you get your receipt! If the sale isn't closed you may be paying for the next guys order.
