Dunkin' - Feedback

Coffee, American, North American

Reviews

Overall Total Score
3.4 out of 5
Good | 1077 reviews

Reviews from various websites

Menu

Last update : 02.02.2023

2.6 ★ from 20 reviews
elian83
Elian 06.10.2022 - 06:25

The lady at the window kept yelling saying she couldn't hear our order and we were screaming our orders and they are so unorganized. If there is another coffee spot I'd suggest skipping this terrible dunks

sschmeler-1
Edwina 06.10.2022 - 06:25

Great place, friendly and fast service! They have the front counter dressed up for the holidays and it looks super good! Highly recommend this Dunkins.

lwinther
Malene 06.10.2022 - 06:25

Drive up was more important then walk in or order a head. Waited 15 min and my drink was made wrong

dmueller-bird964
Ova 02.02.2023 - 04:32

Order of two donuts per app. on the car drive through to say they have no donuts available. for payment requested. they said they didn't know how to come back, but they'd tell the boss tomorrow. I wrote the headquarters to ask for reimbursement. it is a week ago. contest fee with cc. note them if they are from an article for which they have already paid via the app and it is not available, they will not receive any payment back.

shaun00-1
Shaun 02.02.2023 - 04:32

It is different everyday...you can get a great friendly service or an extremely poor one. It depends on who is working that day and shift...not consistent. I still recommend it though

Dunkin' offers a mixed experience that varies greatly depending on the day and the staff on duty. While some patrons praise the friendly service and delightful ambiance, particularly highlighting standout employees, others report unfriendly interactions and organizational issues. Complaints about order accuracy, product availability, and communication difficulties have surfaced, causing frustration among loyal customers. Nevertheless, some consider this location among the best, appreciating the holiday decor and prompt service. In summary, this Dunkin' has the potential to be a beloved spot, but consistency in service and reliability in orders remain areas for improvement.

Sirved

Last update : 16.04.2024

3.8 ★ from 8 reviews
ryan-courtney-2
Ryan 16.04.2024 - 04:23

Messed up my coffee twice (just a large ice with skim only) 2 long strains of hair found in my breakfast sandwich.

samantha-bourque
Samantha 16.04.2024 - 04:23

The staff at this restaurant appeared unprofessional and lacked enthusiasm for their work. They had difficulty with even the simplest tasks, which resulted in a frustrating experience.

do-d-ivy485
DO 16.04.2024 - 04:23

I had a rather unpleasant experience at the restaurant. An irritable older woman was quite vocal and rude about my order. In a moment of frustration, I decided to leave in my Bugatti, but not before I asked her, "What color is your Bugatti?"

nadia-smith-2
Nadia 16.04.2024 - 04:23

I ordered the brown sugar cream cold brew, and it was really delicious. However, I had a negative experience with the staff. The person at the window took my card from my hand without making eye contact or saying anything. When I attempted to thank him, he just turned and walked away. Due to this unprofessional service, I won’t be returning to this location.

brandon-plumpton
Brandon 16.04.2024 - 04:23

Lady at the drive thru yelled at me and was rude.

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4.0 ★ from 3 reviews
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3.3 ★ from 3 reviews
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