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Contribute Feedback What Eldridge Cormier likes about Sheraton Hong Kong Towers:
I had my 21-day quarantine in Sheraton and had no complaint. The food was great and the bed was Simmons. Internet was fast and the staff reacted immediately to my needs. I would recommend this hotel to anyone who needs quarantine. I lived in a room without a view, but highly recommend updating to a room with sea views when you have the budget. View all feedback.
What Ines Hagenes doesn't like about Sheraton Hong Kong Towers:
service had dropped significantly. staffs were no longer as passionate as before. Breakfast ends at 10:30hr, at 10:31hr, they refused to serve food although noodle counter still have ingredient and soup. They rather throw away than to accede with patrons' request. At 10:34hr, serving counters were all cleared and cleaned. room does not comes with USB socket View all feedback.
Review of my Hong Kong trip in July 2016. Nice hotel, staff very friendly and welcoming. Room had a breathtaking view of Victoria Harbour. Excellent room service. Club Sandwich and won tone noodles soup was delicious. Great shower in the room. Very relaxing and pleasant stay. Would recommend
The hotel is under renovation, a little bit noisy. However, those renovated rooms are very beautiful. The view of the Oyster wine bar at 17/F is good.
Newly renovated room with great view of the Harbour,reminds you of the beautiful of Hong Kong. Clean environment. Room service could work with some improvements. Overall a very pleasant experience. Do note that some renovations are ongoing. Looking forward to returning Sheraton again.
Service had dropped significantly. staffs were no longer as passionate as before. Breakfast ends at 10:30hr, at 10:31hr, they refused to serve food although noodle counter still have ingredient and soup. They rather throw away than to accede with patrons' request. At 10:34hr, serving counters were all cleared and cleaned. room does not comes with USB socket
Stayed in Sheraton for 5 days during my business trip, and was rather disappointed. The rooms are nice but missing many common items like bottle opener, and some basics like tea. The breakfast is 300hkd but the taste is rather disappointing for this price just regular taste, sometimes even worse. The variety is not very nice, and the service is bad (missed my coffee order 3 times and brought something I didn't ask once). Check in and checkout was not very smooth as the staff could not tell if my travel agent already paid for the stay or I have to pay with my personal credit card (being asked three times in total).
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