Reviews
What User doesn't like about Panera Bread:
I waited in line for 25 minutes to reach the window to pay and pick up my food. Despite the purpose of the drive-thru being for faster service, I still had to wait to receive my food. This defeated the purpose of using the drive-thru to avoid going inside the restaurant. View all feedback. What User likes about Panera Bread:
This morning, I arrived at the drive-thru at 9:15 a.m. and there were around 4 cars ahead of me. The line moved slowly, and I reached the window after 20 minutes. The server apologized for the wait and offered me a free drink or dessert. I found the explanation reasonable and appreciated the gesture. I regret not getting their names, but I thank them for their excellent customer service and delicious food. View all feedback.
Reviews from various websites
I waited in line for 25 minutes to reach the window to pay and pick up my food. Despite the purpose of the drive-thru being for faster service, I still had to w...
read moreThis morning, I arrived at the drive-thru at 9:15 a.m. and there were around 4 cars ahead of me. The line moved slowly, and I reached the window after 20 minute...
read moreI often stop by this restaurant for lunch because I work close by. The food is good and the staff is friendly. However, their service is lacking. There is alway...
read moreEating and drinking is almost always fantastic. the real problem is that this place is always out of something. Brownies/out. bbq chicken salad/out of dressing....
read moreThis is the worst Panera I have ever been to and I continue to come for the mere fact that it is close to work and it’s the only place in the area I can do my h...
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read moreInteresting experience today. First off I tried another Panera close on 162nd and the dining room was closed. Likely this Panera?s dining room will close soon b...
read moreI posted a similar review n the Matteson location. And their corporate office contacted me about this. They gave me $20 in Panera Reward's so we're decided on P...
read moreI purchase food quite often for lunch as I work nearby. The food is good, the staff are friendly. However they have some of the worst drive through service. The...
read moreThis morning I arrived at the drive thru at 9:15 and there were about 4 cars ahead of me. It was moving very slowly and I didn?t get to the window until 20 minu...
read moreWe just got back home from a ridiculously horrid experience thanks to an unprofessional manager on duty named Cara. We picked up an expensive order from a nearb...
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