Jack's - Homewood

Average fast food served by people who truly don?t care. If your order has more than 2-3 items, there?s a very good chance it will be wrong. Your order will the... read more Average fast food served by people who truly don?t care. If your order has more than 2-3 items, there?s a very good chance it will be wrong. Your order will then grow cold on the counter as the staff unravels their mistake. No apologies with be issued and no urgency at resolving the problem.

The manager at Jacks is absolutely horrible to her staff and customers. My boyfriend and I came in to eat around 6:45pm and she practically yelled ?this is why... read more The manager at Jacks is absolutely horrible to her staff and customers. My boyfriend and I came in to eat around 6:45pm and she practically yelled ?this is why we need to lock the dang doors. We?re not going to get anything done.? She did that every singletime a customer walked in and continuously verbally abused her workers. A little boy probably 13 came in to order and she rolledher eyes and him and was groaning and sighing while she took his order and cut him off while he was ordering. Didn?t stay overthere to finish the transaction, one of her poor employees had to come over and hand him the receipt. The two girls workingunder her were awesome and had great attitudes. I truly feel bad for them that they have to work with this monster of a manager.She needs to find another profession because abusing your workers and customers was not in the job description. Mind you, itwasn?t even the slightest bit busy. No line at all outside or inside. Absolutely ridiculous.

I can't review the food. We didn't get any. We waited in line in the drive through about 15 minutes. We got to the speaker and then realized why the line of car... read more I can't review the food. We didn't get any. We waited in line in the drive through about 15 minutes. We got to the speaker and then realized why the line of cars in front of us left. We literally went from the road to the speaker and when we got to thespeaker, there was one car in front of us. It was 10:15. After she told is to wait to order and then was ready, my husband wentto order and ordered a number 4. The woman told him to stop ordering and started huffing and puffing because he ordered a lunchitem. He then started ordering again when she said she was ready. She the attitude of any worker or maybe human, I've ever comeacross and that includes 4 years of retail and 9 years of insurance. We ended up leaving instead of going to the window becauseshe was so rude. We then understood why all the other cars left too. If management doesn't get rid of her, they won't have arestaurant any more.

Delicious food and friendly service at Jack's. Although there’s a Jack’s just half a mile from my house, my husband and I drive 30 minutes every Saturday mornin... read more Delicious food and friendly service at Jack's. Although there’s a Jack’s just half a mile from my house, my husband and I drive 30 minutes every Saturday morning to this location to enjoy their steak biscuits. The menu here is far superior to the others. I wish I could have this available near my home every morning.

I hadn't enjoyed Jack's breakfast in over a decade—my mistake! I completely forgot what I was missing. The deluxe breakfast with a single biscuit and gravy was... read more I hadn't enjoyed Jack's breakfast in over a decade—my mistake! I completely forgot what I was missing. The deluxe breakfast with a single biscuit and gravy was perfect for this chilly, crisp morning. The cashier was equally wonderful, full of kindness and great energy. Jack's menu definitely lives up to the hype!