Reviews
What User doesn't like about Pollo Tropical:
If you order the drive thru or delivery, you?ll never the sauces or even the dressings with which the salads should come! not even a napkin! I have a few times too many at this point and even a few others in the area just to see that food is either wrong or incomplete. The best thing to do is go inside to fix the problem on site with them before you go because otherwise you? ll will probably be disappointed by your o... View all feedback. What User likes about Pollo Tropical:
This Pollo has improved dramatically. I mean I've been going back basically all week this week! I would never have said a few months ago. The new manager lily is super sweet and Always greets me in the warmest way. The staff in the afternoon is really on point even when its been busy. I went in today for a family meal and it was pretty busy but, still everyone was polite and attentive, they had all the sauces which i... View all feedback.
Reviews from various websites
I'll be honest, the worst pollo tropical. Since I have ordered my meal in the app, I cannot really check my order as it is glued. That is, this Pollo Tropical h...
read moreIf you order the drive thru or delivery, you?ll never the sauces or even the dressings with which the salads should come! not even a napkin! I have a few times...
read moreLiteral spent an hour in the car. I don't know what took so long. And then come to find out that they take a car at a time. This is the worst experience I've ev...
read moreNice staff. Although the chicken was dry on both orders. I hope they can improve. The salad has become smaller, guess the whole situation with the supply chain...
read moreI ordered 1/2 chicken and an original family meal for an event at my church with Uber eats. They just brought me a pot with rice another one with beans yuca and...
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read moreGood staff and good food the only problem is it gets packed every day at lunch and dinner time.
Food was good. The way it was packaged could've been thought out better. I'll be back.
Nice Pollo Tropical, just order the Large tropishops with yellow rice with vegetables and Chicken or Polk and add all your favorites veggies and some sauces lik...
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