Pollo Tropical - Homestead

Good staff and good food the only problem is it gets packed every day at lunch and dinner time.

Food was good. The way it was packaged could've been thought out better. I'll be back.

Nice Pollo Tropical, just order the Large tropishops with yellow rice with vegetables and Chicken or Polk and add all your favorites veggies and some sauces like guavaBBQ and Cilantro

I'll be honest, the worst pollo tropical. Since I have ordered my meal in the app, I cannot really check my order as it is glued. That is, this Pollo Tropical has closed it before it ends, which means that I could not pick it up inward, but by the drive-thru. Since there were other customers behind me, I could not check if it was correct; so I was forced to trust that my food was as ordered. My fears come home. You have made my order wrong in so many ways that I don't think it counts like the same order. They didn't give me the BBQ sauce I ordered, nor the Dulce de Leche Cheesecake I paid; instead they gave me only Zilantro Garlic, and Key Lime Pie (don't taste nice). The main plate itself was good, but they did not respond to my request to charge more for additional bread rolls. After a short 11-hour shift at work, I had least expected that I had so much trouble if I were in her position. I never felt so inclined to write a negative review in my life. Don't order here at night.

If you order the drive thru or delivery, you?ll never the sauces or even the dressings with which the salads should come! not even a napkin! I have a few times too many at this point and even a few others in the area just to see that food is either wrong or incomplete. The best thing to do is go inside to fix the problem on site with them before you go because otherwise you? ll will probably be disappointed by your order here. Is the tropics even good services? Fast food or not? re still spending money here can't get what you want or even come with.