Pretzelmaker - Holyoke
Pretzelmaker
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The mini pretzel dogs were slightly oily, but we enjoyed people-watching while munching on them nonetheless. I probably won't be back anytime soon, but the service was decent.
This is one of my favorite spots for pretzels. I always order the mini pretzel dogs because they're absolutely delicious. I had to wait about 15 minutes since this location attracts a lot of customers, but it was definitely worth the wait. After paying, I came back for my order. I also enjoyed their refreshing lemonade.
The staff were rude and unaccommodating. I purchased two large cups of pretzel bites and two waters totaling $25. When I asked the cashier to put everything in a bag, she just threw me a small empty bag without even bothering to pack the food. There was no greeting or thank you— nothing. The whole experience felt dismissive and disrespectful.
The staff were unfriendly and unaccommodating. I bought two large cups of pretzel bites and two waters for $25. When I asked the cashier to put them in a bag for easier carrying, she simply threw a small, empty bag at me without bothering to pack the food. There was no greeting or thanks—just rudeness and a lack of consideration.
An incredible variety of pretzels! They are freshly made and absolutely delicious!
