Max Orient - Holyoke
Max Orient
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3 Hispanics, 2 females 1 male in the kitchen today 3/19/24 at around 7pm tried scamming me by overcharging me. In my face spoke in Spanish over charge this gringo little did they know this gringo is Puerto Rican born and raised..I straightened them out, they were embarrassed but that can 't make up for the terrible service. To put the cherry on top, they let one of their friends come up to the counter, order a combo and drink and didn 't charge him at all. All while trying to scam me. Disgusting
This restaurant food are so dirty I order 2 combo order while eating with my family beef lo mein and my daughter found the hair in this plate ?? and we left that palace once we got home we all got sick never recommend this place for anyone.
This place only serves good chicken like general tso or burbon/ grilled chicken and deacent lo mein/ rice... good but pricey. Also, I believe most employees are Puerto Rican not Mexican hence the good chicken.
This place has very rude employees, they are horrible with customer service. The food looked as if it had been sitting there all day, and it is currently 4 pm. It smelled like old grease and feet, it honestly made my appetite go away. There was gunk in between each tray, using the same tongs for every portion of food, leading to this place being unsanitary. The employees hair was down, so i assume there is hair in the food as well. Airpods in ears, which is unprofessional, not paying attention to customers when most needed to. Refused to make fresh food. No gloves. The glass where all the food is behind had fingerprints all over the inside, food in the crevices of the window and the food holders.
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