KFC - Holyoke

Always missing something on my order. They never answer the phone. read more Always missing something on my order. They never answer the phone.

I understand the importance of keeping the drive-thru line moving, but when there's no one behind me, I don't see the point in feeling rushed. The woman taking... read more I understand the importance of keeping the drive-thru line moving, but when there's no one behind me, I don't see the point in feeling rushed. The woman taking our order was quite rude as well. We politely asked her for a moment to look at the menu, and her response was an abrupt, "Is that it?" It was disappointing.

The prices are reasonable, and the wait time is acceptable. The food tastes pretty good overall. However, I urge you to improve the Honey Biscuits! They are ext... read more The prices are reasonable, and the wait time is acceptable. The food tastes pretty good overall. However, I urge you to improve the Honey Biscuits! They are extremely dry and hardly resemble biscuits. Instead, they served me what they called "Honey Butter," which I find to be misleading given the ingredients, and it was frozen solid! A more accurate description would be "Honey High Syrup."

The chicken is fantastic, and everything else is great for a family outing with kids! read more The chicken is fantastic, and everything else is great for a family outing with kids!

I went to Lunch their today. 10/26/23. I thought the Food was fantastic. It was hot and delicious. I enjoyed it. read more I went to Lunch their today. 10/26/23. I thought the Food was fantastic. It was hot and delicious. I enjoyed it.