Dunkin' - Hollywood

The place has changed quite a bit; the staff was very rude and unprofessional. I believe we should stop patronizing restaurants like this to help improve the di... read more The place has changed quite a bit; the staff was very rude and unprofessional. I believe we should stop patronizing restaurants like this to help improve the dining experience in America.

I had a terrible experience at this Dunkin' today at 12:30. There were only two types of donuts available, and they were stale. The staff was rude, and the coff... read more I had a terrible experience at this Dunkin' today at 12:30. There were only two types of donuts available, and they were stale. The staff was rude, and the coffee was mediocre at best. I will never spend my money here again.

I arrived at the café and ordered a simple coffee, but I ended up waiting a long time. In the meantime, someone who came in after me got their coffee right away... read more I arrived at the café and ordered a simple coffee, but I ended up waiting a long time. In the meantime, someone who came in after me got their coffee right away because he was familiar with the staff. It felt unfair that my order was ignored, and they served his before mine, even though I was there first. Overall, this experience left me very disappointed.

I had a wonderful experience, and the customer service was excellent! read more I had a wonderful experience, and the customer service was excellent!

I've had a frustrating experience at this restaurant. Twice they’ve mixed regular coffee into my decaf order, and I can't drink regular coffee because it negati... read more I've had a frustrating experience at this restaurant. Twice they’ve mixed regular coffee into my decaf order, and I can't drink regular coffee because it negatively affects me.