Buona Beef - Hoffman Estates

The best part of Italian bark in illinois. portillo has nothing on this place I love it a regular customer here read more The best part of Italian bark in illinois. portillo has nothing on this place I love it a regular customer here

Personal friendly af. excellent service. and to finish it, personal good look as bright. shout outs to supervisor erick, who came to my time of necessity when t... read more Personal friendly af. excellent service. and to finish it, personal good look as bright. shout outs to supervisor erick, who came to my time of necessity when there were no good Italian bark around

That was okay. I have a bark with the marinara sauce on it. expected the beef to fill the 7 pieces of bread, but not. the fountain machines were empty except ro... read more That was okay. I have a bark with the marinara sauce on it. expected the beef to fill the 7 pieces of bread, but not. the fountain machines were empty except root beer. I'll try again, but probably not in the near future.

Pulled up to the drive through at night on a Tuesday, not realizing that they were closed. A voice came through the drive through intercom saying “Please review... read more Pulled up to the drive through at night on a Tuesday, not realizing that they were closed. A voice came through the drive through intercom saying “Please review the menu and we’ll be right with you”, leading me to believe that they were open and my order will be taken. But after waiting there for almost 10 minutes and calling out several times, I decided to check online when they close and it turns out they just closed 10 minutes ago!! So I decided to leave and while passing the drive-through window, I saw the staff laughing and messing around! I never post reviews on anything but this really made me upset. If you were closed instead of making me wait for 10 minutes, all that needed to be said was “sorry we’re closed” and I would’ve been off on my way. This really annoyed me.

Clearly cannot handle night time business or the drive thru. Was trapped in the drive thru for 22 minutes. Zero urgency. Please make another lane for people to... read more Clearly cannot handle night time business or the drive thru. Was trapped in the drive thru for 22 minutes. Zero urgency. Please make another lane for people to escape. I ordered a hotdog and a drink and almost took 30 minutes to get it. Never returning to this location.