Jamba - Hilo
Jamba
Description
Jamba Juice consistently delights customers with its delicious smoothies and acai bowls, showcasing fresh ingredients beautifully. However, the overall experience is often marred by inconsistent service. Many patrons report a negative atmosphere with staff appearing overwhelmed or disengaged, leading to feelings of inconvenience rather than hospitality. While some visits highlight friendly and efficient service, others reveal long waits and rude interactions. Additionally, the rising prices raise concerns about value. For those willing to risk it, ordering via the app may provide an easier experience, but the mixed reviews suggest potential diners should manage their expectations.
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Unfortunately this location has really gone down hill.It used to be great when their manager, Pono, was still here. However, congratulations to him on his new endeavor! We are so happy for him.The entirely new staff seem clueless and are very impolite.The last 4 times I’ve been here they have been unable to make multiple items due to a lack of ingredients.Definitely a management and hiring problem going on.It used to be such a joy coming in with happy faces, music, good vibes, and drink availability.Now I dread when my kids want Jamba. Very bummed. I hope they figure it out.
The products are great but no one ever answers the phone.
Always have a good experience to visit this facility. Fresh fruits and freshly prepared drinks can go wrong. The staff was very friendly. The price of the drink has definitely risen.
Love the blueberry smoothies
Delicious smoothies and bowls.
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