Reviews

Overall Total Score
3.5 out of 5
Very good | 2440 reviews

What User likes about Wendy's:
The customer service at this restaurant is exceptional, with a very friendly staff. The restaurant is clean and well-maintained, and the food is served warm and fresh. View all feedback. What User doesn't like about Wendy's:
The food was late. Fries and nuggets were cold. Cheese was not melted on my burger and the frost was completely tared, more like a warm milkshake. Thur was fast and efficient. View all feedback.

Reviews from various websites

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2.2 ★ from 8 reviews

The food was late. Fries and nuggets were cold. Cheese was not melted on my burger and the frost was completely tared, more like a warm milkshake. Thur was fast...

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Fast friendly service. Nicely rebuilt. food was well prepared; The Homestyle Chicken Sandwich and Pommes were really good. My biggest thing was cleanliness: The...

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Every time I visit Wendy's, I can never seem to get fresh, hot fries. They are always cold, old, and stale. It's gotten to the point where I feel like they do i...

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I really enjoy the Frostees at this restaurant and occasionally the salads. However, overall the food is not great. There is too much meat in the dishes.

This wendys was worst ever. We tried to go in and door sign had dining hours 830am-10pm but both doors were locked at 1pm. Didnt get what we ordered line in dri...

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Wendy's has become a mixed experience for patrons, with recent feedback highlighting significant concerns. Many customers report receiving cold and stale fries, while others faced delays and incorrect orders, often leading to disappointment. Several diners noted issues with food quality, particularly with the temperatures of burgers and milkshakes. However, some visitors praised the exceptional customer service and cleanliness of the restaurant. Despite the friendly staff, the consistent service lapses have led some loyal customers to reconsider their dining choices. It’s clear that Wendy's must address these ongoing issues to restore their reputation and ensure a satisfying experience for all.

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