Mcdonald's Restaurants - Hillingdon

Bought a Big Mac meal for myself. Food was ready reasonably quick but this is because it was already prepared. When I sat to eat my meal the burger itself was cold, no sauce at all in the burger and cold fries. I went to ask them to remake my burger and give me fresh fries but was told no directly and rudely. At that point I decided to leave and eat at a coffee shop. I would have given 1 star and it only 2 stars because the food was ready quickly...little did I know how bad the meal would be!

Food was okay, for a midnight snack, each time me and my son ate from there it was always hot as we were in the hotel over the road, I don't normally eat from McDonalds

I visited this restaurant earlier in the week for a drive-thru experience. The service was disorganized and the staff had a poor attitude. Regardless of what I ordered, I always had to wait, so driving through seemed pointless. I had to enter the restaurant because napkins were not provided with my order, which I consider to be a basic mistake.

My daughters doesn't like going in to the restaurant, so we have to always use the drive through, have been a couple of times in the last month. Can't say I really like the new layout of the two lanes merging into one for the drive through bit. Always find there is not enough time to read all the menu boards, so we go by memory when ordering. Lately have been having the big box of chicken nuggets and fries, or the brioche bun double burger and chips. Pricing is ok, do find the chips Abit salty sometimes, the food is always hot, but only problem is by the time I get it home to eat its cooled down. Some times the chips can be a bit Like they have been reheated. Can't really comment inside , last time I went it was busy. There can be a bit of a wait during busy times, but generally this drive through is quicker than the one the a40.

Fast hot food most of the time, if you have any complaints they don't pick up the phone nor do they get back to you.... service, what service?