Reviews

Overall Total Score
4.6 out of 5
Outstanding | 92 reviews

What Lauren C doesn't like about Mala Hotpot Hilliard:
Pretty decent hotpot. Took my husband and our family for his birthday. Love that there is a table for a large party. We had a reservation ahead of time and the staff had all of the veggies and sauces set up on the cold bar for us all to self-serve. The restaurant has been very clean each time I've been and the staff is always kind and patient. View all feedback. What User likes about Mala Hotpot Hilliard:
I've never done hotpot before and this place was great! Individual portions let us get exactly what we each wanted and the price was perfect. Plus, they have a robot that delivers the food. 10/10, wellbeing back! View all feedback.

Reviews from various websites

Restaurantji
4.6 ★ from 87 reviews
Wing
10.02.2024 - 16:16

Mala Hot Pot is located around the Hilliard area and just right by the CAM International Market. The interior is very open and filled with booth seating. You wi...

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Joanne
10.02.2024 - 16:16

Great place! You will be seated and scan the QR code to order. A Bot will bring your bowls and utensil and then bring out your food. You can go to the veggie bu...

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Jacob
10.02.2024 - 16:16

Today was the first time we visited here, intended to do it sooner but the pandemic, life, child etc all got in the way. Anyway, the price of this place is quit...

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Alex
10.02.2024 - 16:16

Very friendly and helpful staff. If you're new to the hot pot experience, i would recommend Mala. They will show you the way. They genuinely want their customer...

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Samin
10.02.2024 - 16:16

My mom hates this place but yk I realize that that 's not a fair assessment because my mom actually hates all restaurants. Except Chipotle.Personally, I think t...

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Sirved
4.4 ★ from 5 reviews
Taylor
03.10.2023 - 04:01

Loved the whole experience the entire time we were there!! everything from decor to the wonderful robot to the helpful staff. we have personally recommended thi...

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Cicilla
03.10.2023 - 04:01

Really good and a good mix of simple to choose and wide customization depending on how new you are to trying hot pot meals! Also the little robo server is absol...

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Érica
03.10.2023 - 04:01

We liked the hotpot combo. It's nice to have your own personal bowl vs one big bowl. The staff was incredibly busy with just the two of them, but we still got o...

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Danielle
03.10.2023 - 04:01

I finally got to try Mala Hot Pot and it was a great experience. The service was fast and friendly. We especially liked the robot waiter. The food was delicious...

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I've never done hotpot before and this place was great! Individual portions let us get exactly what we each wanted and the price was perfect. Plus, they have a...

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