Kfc - Hilliard

#3 - Fast Food - Hilliard, Chicken, Chicken Wings
Menu
Full menu with pictures, prices and categories.

Kfc

Kfc
2.6 / 5 (2392 reviews)

Description

Recent experiences at this restaurant have left patrons disheartened. Long wait times during peak hours, unclean facilities, and inattentive staff have contributed to a declining reputation. Customers report issues with incomplete orders and a lack of courtesy, highlighting a significant drop in service quality compared to past visits. Formerly praised for attentive management and accommodations, the restaurant now seems overwhelmed and indifferent to customer satisfaction. With alternatives nearby offering better service and food, many are choosing to take their business elsewhere. It appears this location is struggling to maintain the standards that once made it a beloved choice.

Last update: 17.01.2026 from: Brandon

Feedback

★ 2.6 / 5 from 2392 reviews
vada31
15.10.2022

A few years back, this restaurant was managed exceptionally well. The staff frequently went above and beyond, even offering extra food if a meal took too long to arrive. I really appreciated that level of service and became a loyal patron. Unfortunately, my experience has since deteriorated. About a year ago, I visited with a meal voucher, and when I tried to select a side dish, the staff rudely insisted that I had to have coleslaw. While I don't have anything against coleslaw, I’m not particularly fond of it, and it seems strange to mandate that over options like potato wedges or mac and cheese. After a few more incidents where I received the wrong side dish or sauce, I ultimately decided to stop going altogether.

vic-verhaeghe
15.10.2022

Food here is always dry and seems like it’s been sitting on the warmer for ages. Sawmill Rd KFC location is more consistent in food quality.

okuneva-kaitlyn
15.10.2022

I decided to give this KFC another chance after the last bad experience there. Bad decesion.I ordered the 8 piece dark meat and out of the 8 pieces they gave me 2 were chicken breasts and 2 were wings which are white meat and no drumsticks. Drumsticks are my favorite, and is the main reason I get the 8 piece dark meat. How did they mess that order up? They work at KFC you would figure they know Chicken breast and wings are white meat. Is there any training going on at all? I won't be giving this place a 3rd try.

brandon-mecham
03.02.2024

The restroom was unpleasantly dirty, and I noticed several customers leaving because the cashier was too busy chatting in the back to take any orders. Our order was incomplete, and when we asked for honey, it appeared to be a hassle for him; he just threw it over the counter instead of passing it to us politely. Overall, it was a very disappointing experience, and I don’t plan to come back.

ashley-wright-fern45
03.02.2024

One unfortunate individual was managing the entire restaurant on a Saturday night. The food wasn’t fresh, and I ended up having to throw away the chicken. They locked the dining room doors at 4:30 PM and turned away anyone who tried to come in through the side door, claiming they couldn’t dine in. This place really needs some assistance because it has seriously declined.

Menu

  • Sandwiches

    Spicy Chicken Sandwich Nuggets Box Meal
    Spicy Chicken Sandwich Nuggets Box Meal

    Order for delivery / pick up at a KFC near you & grab our Spicy Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 100%

    $11.0
    Classic Chicken Sandwich Nuggets Box Meal
    Classic Chicken Sandwich Nuggets Box Meal

    Order for delivery / pick up at a KFC near you & grab our Classic Chicken Sandwich Nuggets Box Meal! This box includes our premium; all‐white meat; Extra Crispy fried chicken sandwich; plus your choice of side dish; medium drink & 5 of our all‐new 10

    $11.0
  • Family Meals

    Free Beverage Bucket 12 Pc. Tenders Meal
    Free Beverage Bucket 12 Pc. Tenders Meal

    Perfect for dipping; our 12 Piece Extra Crispy Chicken Tenders Meal comes complete + 3 large sides of your choice; 6 dipping sauces & 6 biscuits. Now includes a FREE Beverage Bucket for a limited time only!

    $34.9
    Free Beverage Bucket 16 Pc. Tenders Meal
    Free Beverage Bucket 16 Pc. Tenders Meal

    Order now & get a meal fit for the entire family + our 16 Piece Extra Crispy Chicken Tenders Meal! This fried chicken tender meal features 16 of our Extra Crispy tenders; 4 sides of your choice; biscuits & 8 dipping sauces. Now includes a FREE Beve

    $44.9
    Free Beverage Bucket 16 Pc. Chicken Meal
    Free Beverage Bucket 16 Pc. Chicken Meal

    Have a meal perfect for friends & family! This 16‐piece combo includes our world famous chicken in the KFC recipe of your choice; 4 large sides & 8 biscuits. Choose between our Variety Bucket (4 drums; 4 thighs; 4 breasts & 4 wings) / our all‐dark

    $44.9
    Free Beverage Bucket 12 Pc. Chicken Meal
    Free Beverage Bucket 12 Pc. Chicken Meal
    $34.9

FAQ

You can watch major sports events on a screen / TV right in the joint.

The place also accepts credit cards from the common providers as a means of payment.

More information

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