Kfc - Highlands Ranch
Kfc
Description
Patrons of a local KFC have expressed frustration over the restaurant’s service and cleanliness. Despite polite staff, disorganization marred dining experiences, with customers reporting missing items from their orders and food quality that failed to meet expectations. While some dishes, like the chicken, have potential, they often arrive unappetizing and cold, leading to a loss of appetite. Many customers felt the prices did not reflect the quality of the food, prompting them to seek alternatives. For a brand renowned for fried chicken, these reviews suggest a comprehensive overhaul is needed to restore trust and satisfaction.
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I arrived to the restaurant well ahead of closing time. Nobody seemed certain about whether they were open or closing. A young gentlemen (tall, white, brown hair) was extremely rude to not only myself, but the gentlemen before me who had already been waiting 15 minutes for his order. It appears that there are about 6 people on the clock, so it makes little sense that they are that inattentive to their customers. Thank heavens our KFCs in MD seem to be more efficient.
Tried the drive through again after a bad experience 7 months ago. Was told at 6:15 pm they had no chicken available. 10 minutes for original recipe and 25 minutes for crispy. A KFC with no chicken This location is a joke. I have experienced the pull through and wait and upon arriving home found I was not given what I ordered. KFC corporate needs to address this total lack of service. I wouldn’t give any stars if that was an option.
Tim the manager has no idea to operate this establishment. I came in asking about a reward for free chicken tenders very politely and he kept insisting I was mistaken even though I provided the necessary screenshots. He then proceeded to cuss me out and throw two weak punches my way. He clearly needs more management trading and maybe a tune up on his boxing skills as well. One star. Service: Takeaway Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes: 8 PC Tenders Meal
I always order pick up via internet. I don't always get what I want, but I check it before I leave. The employees are very kind and helpful. I don't think that this store deserves the 1 ratings for the stupid reasons people are giving it. Service: Takeaway Meal type: Dinner Price per person: $20–30 Food: 3 Service: 5 Atmosphere: 4
I was so excited to see a free 8 PC bucket with a 15 dollar purchase. Boy, was I mistaken. Wate of money. I ordered large sides, and it was a quarter of a cup. The chicken was way overcooked, in oil or something new. Transitioned! I was hopeful they would make a comeback. Service on the phone was friendly and so respectful. Go inside to pick up...wait 7 minutes because no one is helping the lost new girl. All in all, I will be going to Canes and Chik Fila. Shame Food: 1 Service: 2 Atmosphere: 1
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QR-Code for the menu
