Panera Bread - Highlands Ranch

I've visited this restaurant three times, and each time my order has been wrong, with missing items on every occasion. If this hadn't been my third bad experien... read more I've visited this restaurant three times, and each time my order has been wrong, with missing items on every occasion. If this hadn't been my third bad experience, I would have left without saying anything and simply managed my own order to ensure it was right. I won't be returning to this place again. Panera seems to have a consistent issue with incompetence!

This location is disappointing. Teenagers all on their phones and hair AirPods in. Can't hear you if you needed help. The food was all under cooked. Definitely... read more This location is disappointing. Teenagers all on their phones and hair AirPods in. Can't hear you if you needed help. The food was all under cooked. Definitely need some management in there that's going to actually pay attention!

We’ve been here many times in the past several years for dine in and take out. Thanks to their hours, I often stop here for an early breakfast. Love their coffe... read more We’ve been here many times in the past several years for dine in and take out. Thanks to their hours, I often stop here for an early breakfast. Love their coffee and the breakfast sandwich options. The cinnamon crunch bagel is a favorite. When we want to grab a bite with friends for breakfast or lunch we have picked Panera Bread. And we’ve always had a good time. Their customer service is almost always exceptional, the ambiance is usually mellow and allows for good conversations with whoever you are sharing a meal with. We often get large orders from here for work related events. The panini sandwiches, soups and bowls are a favorite for working lunches. I like that I have the option to tip their staff. Panera Bread makes the best soufflés. Thank you for being awesome

If you are looking for sketchy food handling, cold food and dismal customer service then this is your place. Oh, don 't bother calling the Panera Bread Customer... read more If you are looking for sketchy food handling, cold food and dismal customer service then this is your place. Oh, don 't bother calling the Panera Bread Customer Service number because they wish to protect the owner of this franchise location. I reported service and food handling concerns on May 18th and had no contact with the owner or the company that apparently attempts to manage the property since that time. It is now the end of May and NOTHING. Food items on the service line are not only left out in the open for long periods of time, but then items can be moved from one sandwich to another. The guy working back there looks less like a blackjack dealer straight from Las Vegas. Also, the food was served at a nice room-temperature . It is obvious that this restaurant, the owner or the parent company do not care about their liabilities or their reputation. They have been reported to the State Health Department. You have been warned! Pic: this was my sandwich as it was as I opened the package. They may as well have served Alpo. The presentation would have been the same.

Paislee was awesome! Greeted me when I walked in the door and provided an Allstar customer service experience! Thanks for being so kind and caring about your cu... read more Paislee was awesome! Greeted me when I walked in the door and provided an Allstar customer service experience! Thanks for being so kind and caring about your customers!