Chipotle - Highlands Ranch
Chipotle
Description
Dining at this Chipotle location presents a mixed experience, with some patrons lauding the friendly staff and solid food preparation, while others express frustration over quality and service inconsistencies. While some enjoy generous portions and well-wrapped burritos, others report undercooked rice, incorrect orders, and insufficient extras. Despite a few negative experiences—including locked doors before closing—many appreciate the efficient service during peak times. Overall, while the restaurant has its champions, persistent issues may discourage others from making it their go-to spot. It's a place of potential and challenges, leaving diners with varied impressions.
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Feedback
The staff was friendly and the food tasted great. They were out of the special steak but our order was taken quickly and made correctly. One of the guys said they were understaffed but they did great. Good place for a quick lunch.
On 5/18/2022 I ordered one barbacoa burrito and one carnitas burrito for pick-up here. The barbacoa was extremely fatty, and I was given chicken instead of carnitas by mistake. Needless to say, I won't make another pick-up order from this location.
I don't normally write bad reviews I just don't go there again. I usually don't go to this one and never will again. Rice was hard chicken was burnt. Paid for extra chicken and extra queso and didn't get either. Took 2 bites and threw it away. Went to the chipotle on university and highlands ranch pkwy and got what I wanted. This place has terrible reviews I wish I would've seen that.
The food is always delicious and the staff is friendly. They are also always very clean.
